Unit Receptionist

Northwell•New York, NY

2h•$29 - $30

About The Position

Performs general clerical and receptionist duties supporting the patient care unit, including preparing, compiling, and maintaining records. The role supports patient admissions, discharges, and transfers; maintains accurate patient charts; performs clerical tasks essential to unit operations; and serves as a receptionist for patients and visitors. The employee may access medication delivery and/or medication areas when authorized and as needed, provide coverage where requested by supervisory staff, and perform related duties.

Requirements

High school diploma or equivalent.
Typing speed of 30 words per minute and/or data-entry speed of 80 keystrokes per minute.
Ability to communicate effectively.

Nice To Haves

Prior clerical experience.

Responsibilities

Perform duties related to patient admission, discharge, and transfer.
Prepare patient charts and assemble new admission packets.
Transmit discharge notices and notify appropriate departments of patient admissions, discharges, transfers, serious conditions, deaths, and other relevant events.
Review patient charts and related information for accuracy and completeness, ensure required signatures are obtained, and file hard-copy documents in charts.
Assemble discharged patient charts and forward completed charts to Medical Records within established timeframes and hospital guidelines.
Schedule patients for special tests, consultations, transportation, and other services.
Prepare records and reports, including daily census and staff attendance records.
Distribute mail, packages, and flowers to patients.
Maintain unit bulletin, directory, and locator boards, and keep chart areas, desks, and files neat and orderly.
Notify supporting departments of patient-unit needs or changes, including environmental, maintenance, and dietary issues.
Maintain department supply inventory.
Direct visitors and provide information as a unit receptionist.
Use appropriate telephone etiquette and knowledge of the telephone system to facilitate communication within patient units.
Answer intercom calls, assist visitors, distribute incoming mail, answer routine questions or refer questions to the appropriate person, and accurately and promptly receive and transmit messages.
Represent the hospital appropriately to patients and visitors through suitable attire and promotion of good public relations.
Provide coverage where needed at the request of supervisory staff.
Access medication delivery and/or medication areas when authorized and as needed to perform required duties.
Perform related duties as required.