Medical Unit Receptionist- ED

UVA Community Health•Culpeper, VA

4d•$18 - $25

About The Position

Performs clerical and receptionist duties to facilitate the efficient operation and maintenance of the patient care area under the supervision of healthcare team members. Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager. The role is full-time nights and may include additional duties as assigned.

Requirements

High school diploma or GED required.
Demonstrated proficiency in verbal and written communications.
Ability to work in a stressful environment and handle stressful situations.
Ability to work as a team member with medical staff, nursing staff, visitors, patients, and other hospital employees.
Computer literacy, including spreadsheets, word processing, and packaged systems.
Knowledge of general office equipment.
Interpersonal communication skills and attention to detail.
Ability to maintain organization when handling multiple demands or assignments.
Ability to work independently and set priorities to expedite essential patient care.
Ability to travel between campus buildings, remote facilities, and out of town as needed.
Physical ability to stand constantly, walk frequently, bend and stoop, and lift, push, or pull up to 100 pounds. Safe Handling Equipment must be used for weights over 35 pounds.
Proficient communication, auditory, and visual skills; attention to detail and ability to write legibly.

Nice To Haves

One year of healthcare experience preferred.
Prior secretary experience preferred.
Experience answering multiple phone lines.
Basic computer skills.
Excellent customer service behaviors.

Responsibilities

Facilitate the efficient operation and maintenance of the patient care area through clerical and receptionist duties.
Provide and document under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
Communicate effectively with clinic staff and visitors.
Greet and assist visitors to the department.
Answer incoming telephone calls and provide accurate information as needed.
Attend assigned meetings and contribute positively as a communication ambassador for the organization.
Set priorities to expedite essential patient care and maintain organization while handling multiple demands or assignments.
Travel between campus buildings, remote facilities, and out of town as needed.
Use safety equipment, such as a HEPA mask, for infection prevention when required.
Fulfill on-call responsibilities as directed.