Medical Unit Receptionist

UVA Health • Haymarket, VA

1d • $19 - $25

About The Position

Performs clerical and receptionist duties to facilitate the efficient operation and maintenance of the patient care area under the supervision of health care team members. Provides and documents services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager. Communicates with clinic staff and visitors, greets and assists visitors, answers incoming telephone calls, and provides accurate information as needed. Attends assigned meetings and contributes to communication efforts across the organization. The incumbent may be asked to perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• Demonstrated proficiency in verbal and written communications.
• Ability to work in a stressful environment and handle stressful situations.
• Ability to work as a team player with medical staff, nursing staff, visitors, patients, and other hospital employees.
• Computer literacy, including spreadsheets, word processing, and packaged systems.
• Knowledge of general office equipment operation.
• Interpersonal communication skills and attention to detail.
• Ability to stay organized while managing multiple demands and assignments.
• Ability to work independently and set priorities to expedite essential patient care.
• Ability to meet the stated medium-to-heavy physical demands, including constant standing, frequent walking, bending or stooping, and lifting, pushing, or pulling up to 100 pounds; safe-handling equipment is required for weights over 35 pounds.
• May be required to use safety equipment such as a HEPA mask for infection prevention.
• On-call responsibilities as directed.
• Ability to travel between campus buildings, remote facilities, and out of town as needed.

Nice To Haves

• One year of healthcare experience preferred.
• Prior secretary experience preferred.
• Experience answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Perform clerical and receptionist duties to support the operation and maintenance of the patient care area.
• Provide and document services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager.
• Communicate effectively with clinic staff and visitors.
• Greet and assist visitors to the department.
• Answer incoming telephone calls and provide accurate information as needed.
• Attend assigned meetings and contribute positively as a communication ambassador for the organization.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED