Medical Unit Receptionist
About The Position
The Medical Unit Receptionist performs clerical and receptionist duties to facilitate the efficient operation and maintenance of the patient care area. The role works under the supervision of healthcare team members and provides and documents services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager. The position communicates with clinic staff and visitors, greets and assists department visitors, and answers incoming telephone calls while providing accurate information. The incumbent attends assigned meetings and contributes positively as a communication ambassador for the organization. Additional duties may be assigned.
Requirements
- High school diploma or GED.
- Demonstrated proficiency in verbal and written communication.
- Ability to work in a stressful environment and handle stressful situations.
- Ability to work as a team player with medical staff, nursing staff, visitors, patients, and other hospital employees.
- Computer literacy, including spreadsheets, word processing, and packaged systems.
- Knowledge of general office equipment.
- Interpersonal communication skills and attention to detail.
- Ability to stay organized while handling multiple demands or assignments.
- Ability to work independently and set priorities that expedite essential patient care.
Nice To Haves
- One year of healthcare experience.
- Prior secretary experience.
- Experience answering multiple phone lines.
- Basic computer skills.
- Excellent customer service behaviors.
Responsibilities
- Perform clerical and receptionist duties to support the efficient operation and maintenance of the patient care area.
- Provide and document services under the direction and supervision of the Assistant Nurse Manager or Nurse Manager.
- Communicate effectively with all levels of clinic staff and visitors.
- Greet and assist visitors to the department.
- Answer incoming telephone calls and provide accurate information as needed.
- Attend assigned meetings and contribute positively as a communication ambassador for the organization.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
