Medical Unit Receptionist- ED

UVA Health Northern Virginia & Culpeper • Culpeper, VA

4d • $18 - $25

About The Position

The Medical Unit Receptionist performs clerical and receptionist duties to facilitate efficient operation and maintenance of the patient care area. The role works under the supervision of health care team members and provides and documents information under the direction and supervision of the Assistant Nurse Manager/Nurse Manager. The position is full-time and works nights. The role may involve on-call responsibilities and travel between campus buildings, remote facilities, and out of town as needed.

Requirements

• High school diploma or GED required.
• Demonstrated proficiency in verbal and written communications.
• Ability to work in a stressful environment and handle stressful situations.
• Ability to work collaboratively with medical staff, nursing staff, visitors, patients, and other hospital employees.
• Computer literacy, including spreadsheets, word processing, and packaged systems.
• Knowledge of general office equipment.
• Interpersonal communication skills.
• Attention to detail and ability to remain organized while managing multiple demands or assignments.
• Ability to work independently and set priorities to expedite essential patient care.
• Physical capacity for constant standing, frequent walking, and bending or stooping.
• Proficient communicative, auditory, and visual skills; attention to detail and ability to write legibly.
• Ability to lift, push, or pull up to 100 lbs.; use Safe Handling Equipment for weights over 35 lbs.
• May require use of safety equipment, such as a HEPA mask, for infection prevention.
• On-call responsibilities as directed.
• Ability to travel between campus buildings, remote facilities, and out of town as needed.

Nice To Haves

• One year of healthcare experience preferred.
• Prior secretary experience preferred.
• Experience answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Perform clerical and receptionist roles that support the operation and maintenance of the patient care area.
• Provide and document information under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
• Communicate effectively with clinic staff and visitors.
• Greet and assist visitors to the department.
• Answer incoming telephone calls and provide accurate information as needed.
• Attend assigned meetings and contribute positively as a communication ambassador for the organization.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED