UNIT CUSTODIAL DIRECTOR BENCH - Winston-Salem

Compass Group•Winston-Salem, NC

1d•$65,000 - $75,000

About The Position

The Unit Custodial Director is responsible for the overall cleanliness, sanitation, and security of assigned buildings and for coordinating janitorial personnel’s work activities. The role supervises, directs, and develops supervisors and hourly employees in accordance with company guidelines, promoting customer satisfaction through high-quality standards and maintaining a safe and equitable environment. The director assigns duties, inspects work, investigates service complaints, and takes corrective action. The role ensures equipment is maintained and operational, monitors janitorial supply levels through periodic inventories, and trains, disciplines, and recommends dismissal of employees. As a liaison between building occupants or administrators and supervisors, the director communicates relevant directives to janitorial staff. This is a bench position based in Winston-Salem. The listed pay range is $65,000–$75,000, with a company truck and fuel card.

Requirements

One to two years of supervisory experience in housekeeping or a service-related field with high customer or client contact.
Strong work ethic, drive, and initiative focused on quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills in individual and group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit and loss concepts.
Excellent administrative and organizational skills, with the ability to prioritize.
Excellent time-management skills.
Ability to work with heavy cleaning equipment.

Nice To Haves

College degree preferred.

Responsibilities

Coordinate janitorial personnel’s work activities and communicate between shifts to ensure tasks are completed.
Supervise, direct, train, and develop supervisors and hourly employees, including cross-training staff for multiple positions.
Assign duties, inspect work, investigate complaints, and take immediate corrective action as needed.
Train workers in janitorial methods, procedures, and proper equipment operation.
Issue supplies and equipment to workers to support quality and timely service delivery.
Conduct daily inspections and follow up on assignments to ensure completion.
Hold weekly staff reports and inspections, and meet with staff weekly to review completed tasks and future projects.
Secure buildings after work is completed.
Ensure equipment is maintained and in working order, and maintain sufficient janitorial supplies through periodic inventories.
Train and discipline employees and recommend dismissals.
Communicate directives from managers, building occupants, and administrators to janitorial staff.
Guide projects to completion on time and within budget, and report budgetary issues.
Promote customer satisfaction, high-quality standards, and a safe and equitable work environment.