Support Director Consultant - Winston Salem

BNI Global•Charlotte, NC

About The Position

The part-time Support Director Consultant supports US CORE chapter and member success and reports to the Area Director for their region. The role supports chapter growth and helps ensure members have the referral partners they need to succeed. Successful Support Director Consultants build relationships, provide education and accountability, and support growth across 4–6 chapters. The position promotes membership and chapter growth, supports recurring membership renewals, and drives sales of memberships and BNI events. It involves visiting chapters and attending regional events in person, planning regional events with the Area Director, developing chapter leadership teams, training chapter sales processes, welcoming new members, and completing regular reporting. Duties may change and may include other tasks communicated by BNI’s US Core Leadership and the Area Director.

Requirements

High school diploma, degree, or equivalent experience.
Valid driver’s license.
Commitment to excellent customer service.
Strong time management and planning skills.
Strong communication and negotiation skills.
Proficiency in MS Office.
Relationship-building, active-listening, leadership, influence, and strategic-thinking competencies.

Nice To Haves

Professional work experience in sales.
Experience in territory or account management.
Prior BNI experience.

Responsibilities

Promote membership through prospecting, recruitment, and member retention in each chapter.
Develop and implement an effective strategy with the manager to encourage recurring membership renewals.
Promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
Grow sales of BNI events, including identifying and requesting event sponsorships.
Routinely visit and engage with chapters outside the Support Director Consultant’s home office, attend in-person regional BNI events, recognize successes, encourage member growth and loyalty, increase member lifetime value, and drive membership sales, including recruitment for new chapters.
Plan and execute regional events in alignment with the Area Director’s annual plan.
Identify prospects and engage them with relevant offers.
Manage the leadership team selection and training process to ensure each chapter has a professional, focused, growth-minded Leadership Team.
Call and welcome new members within two weeks of their membership induction.
Manage and train the sales process in each chapter.
Attend regional and CORE team meetings and Support Director Consultant training.
Complete weekly and monthly reporting.
Perform other tasks and duties communicated by BNI’s US Core Leadership and the Area Director, and additional duties that support the organization’s core values, vision, and mission.