Unarmed Security Officer- Multiple shifts

OPS Security Group • New Castle, DE

21h

About The Position

Physical Security Officers (PSOs) are the front line of OPS Security Group’s security services, working in demanding, fast-paced environments that may include medical centers, government facilities, hospitality venues, and public events. The role protects assigned people, information, and property while providing high-end customer service. A yellow card is required. The position is in New Castle, Delaware, and offers multiple shifts. The listed schedules are Monday–Tuesday and Saturday–Sunday, 3 p.m.–11 p.m., or Wednesday–Sunday, 3 p.m.–11 p.m. The employer describes the position as at-will. Eligible employees can access medical, dental, vision, life insurance, and retirement options. The company also offers scheduling technology for accessing available shifts, paid training and career development, employee discounts, and a referral bonus program.

Requirements

• High school diploma or GED equivalent.
• Two years of face-to-face customer service experience.
• Two years of security experience.
• Basic computer skills, including email and Microsoft Office.
• Excellent written and oral communication skills.
• Proficient time management skills.
• Reliable transportation.
• Excellent de-escalation skills.
• Proactive problem-solving skills.
• Must be able to obtain the state-required security officer license.
• Ability to obtain OCAT, PATH, and PPBT certifications.
• Must pass a comprehensive background investigation, urinalysis screening, and OPS training requirements.
• Yellow card is required.
• Ability to work under stress or pressure.
• Ability to lift 25 pounds.
• Ability to wear a uniform.

Responsibilities

• Deliver high-end customer service.
• Respond to emergencies.
• Deter and prevent crime.
• Perform ingress and egress control procedures.
• Investigate incidents.
• Complete daily logs and incident reports.
• Conduct regular walking or vehicle patrols.
• Build and maintain professional rapport with clients, guests, and co-workers.
• De-escalate conflicts.
• Detain suspects.
• Monitor CCTV cameras.
• Perform other related duties as assigned.

Benefits

• Scheduling technology to view available shifts and pick up additional hours that fit availability.
• Paid training and career development.
• Eligible employees can access medical, dental, vision, and life insurance, as well as retirement options.
• Employee discounts on a variety of products and services.
• Referral bonus program for eligible successful hires.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED