US E-Commerce Manager

Essity • Philadelphia, PA

3d • Hybrid

About The Position

As U.S. E-Commerce Manager, you will shape and execute Essity’s third-party e-commerce strategy, focusing on direct-to-consumer accounts and selected marketplace partners. You will manage customer relationships and account profitability while ensuring third-party activity complements the broader Amazon first-party business.

Based in Charlotte within Essity’s Health & Medical business, this hybrid role offers the opportunity to influence channel strategy, improve the online buying journey, and create sustainable, profitable growth. You will collaborate across Sales, Brand Marketing, Finance, Supply Chain, Customer Service, Category Management, and e-commerce media and content teams.

Requirements

• Bachelor’s degree; preferably in Business, Sales, Marketing, or a related discipline.
• At least five years of B2C e-commerce and key account management experience, including work with direct-to-consumer customers, third-party marketplaces, or multichannel retailers.
• Experience with P&L management, forecasting, business planning, digital marketing, online merchandising, and analytical tools such as Excel and Power BI.
• Commercial curiosity, analytical ability, resourcefulness, and a solutions-oriented approach.
• Effective communication and negotiation skills, ability to build productive customer relationships, adapt quickly, and influence stakeholders across functions and organizational levels.
• Ability to travel up to 15% to support strategically important customer relationships.

Nice To Haves

• Familiarity with Seller Central, Vendor Central, CommerceIQ, Salsify, Skai, or comparable e-commerce platforms.
• A bachelor’s degree in Business, Sales, Marketing, or a related discipline.

Responsibilities

• Develop the long-term U.S. third-party e-commerce strategy and identify growth opportunities across direct-to-consumer accounts and selected marketplace partners.
• Lead a portfolio of e-commerce partners, build trusted customer relationships, and create account-specific forecasts, sales objectives, merchandising plans, and portfolio strategies.
• Manage account profitability and deliver annual sales and trade-investment goals through disciplined planning, budgeting, and execution.
• Drive consumer sell-out through content, promotions, advertising, digital merchandising, pricing, media, and other e-commerce levers.
• Use customer, shopper, and performance data to identify opportunities, improve the path to purchase, and turn insights into clear commercial actions.
• Coordinate forecasts, product availability, investment, and account requirements to support consistent execution and maximize online performance.
• Work with the U.S. e-commerce team and wider business to align first-party and third-party priorities, share best practices, and represent customer and shopper needs in business planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level