US Account Manager E-Commerce

Polaroid•New York City, NY

About The Position

Polaroid is hiring an Account Manager to manage and expand the company’s presence across independent retailers, distributors, resellers, and e-commerce marketplaces. The role focuses on delivering profitable customer growth and increasing market share through strong account management, channel execution, and knowledge of retail and online sales channels. The Account Manager will oversee reseller and distributor relationships, support marketplace growth, monitor channel compliance, and protect Polaroid’s brand across retail and e-commerce platforms. The position requires experience with Amazon and other online marketplaces, retail channel management, MAP compliance, listing optimization, and the Photo Specialty retail channel. The role also collaborates with internal teams including sales operations, finance, demand planning, product management, and marketing.

Requirements

2–5 years of account management, sales, e-commerce, or channel management experience.
Familiarity working with Amazon and other major online marketplaces.
Experience managing distributors, resellers, and specialty retail accounts.
Strong knowledge of MAP compliance, channel management, and brand protection best practices.
Understanding of marketplace listing health, product content optimization, and digital merchandising.
Strong analytical, communication, forecasting, and relationship management skills.
Proficiency with Microsoft Excel, PowerPoint, and account management tools.

Nice To Haves

Experience in consumer electronics, photography, imaging, or Photo Specialty retail channels.

Responsibilities

Grow existing customers and identify and secure new business across retail, reseller, distributor, and marketplace channels.
Manage total account relationships, including new business acquisition, customer retention, expansion opportunities, and strategic account planning.
Develop and maintain partnerships with distributors, resellers, and specialty photo retailers to achieve sales and profitability goals.
Achieve revenue, profit, and market share targets for assigned accounts and strategic channel partners.
Lead new market penetration initiatives and optimize existing channel performance.
Collaborate with internal stakeholders to plan and execute product launches, promotions, events, and marketing initiatives that drive sell-through and maximize ROI.
Conduct product and assortment planning with retail and online partners.
Create and maintain sales forecasts and demand plans to support business planning and inventory management.
Analyze sales, inventory, and market trends to recommend pricing, assortment, and promotional strategies.
Monitor sell-through performance and implement corrective actions as necessary.
Set up, maintain, and optimize product content, imagery, and merchandising assets across retailer and marketplace portals.
Monitor listing health, content compliance, product availability, and brand representation across Amazon and other e-commerce marketplaces.
Ensure marketplace listings comply with Polaroid brand guidelines, content standards, and retailer requirements.
Monitor and enforce MAP compliance across reseller, distributor, and online marketplace channels.
Monitor retail and e-commerce channels for unauthorized sellers, pricing violations, diversion, and brand integrity concerns.
Manage and support marketplace reseller relationships to ensure compliance, profitability, and sustainable growth.
Coordinate with internal teams and external partners to resolve content, inventory, operational, and fulfillment issues.