E-Commerce Manager
About The Position
Rank + Rally, the retail division of Levy, is seeking an entrepreneurial and commercially minded E-Commerce Manager to lead the U.S. Soccer Official e-commerce business. The role oversees the online shopping experience for the U.S. Men’s and Women’s National Teams, major competitions, events, and other U.S. Soccer properties. The manager leads e-commerce strategy and execution, digital marketing, order fulfillment, customer service, and online business performance. Working with the Director of Retail, Warehouse Manager, and U.S. Soccer marketing team, the role supports a connected retail strategy and an exceptional digital experience for U.S. Soccer fans. Travel is required, including occasional overnight travel.
Requirements
- At least 7 years of e-commerce, digital retail, or related commercial experience.
- Experience managing and growing a high-volume e-commerce business.
- Strong understanding of assortment planning, merchandising, and product launches.
- Experience with omnichannel marketing planning and execution.
- Experience with e-commerce platforms, site operations, digital merchandising, and conversion optimization.
- Experience planning and evaluating digital and performance marketing campaigns.
- Strong analytical skills, including sales reporting, forecasting, and performance measurement.
- Demonstrated ability to manage cross-functional projects and multiple priorities.
- Excellent communication, relationship-management, and presentation skills.
- Passion for sports, consumer products, digital commerce, and exceptional fan experiences.
Nice To Haves
- Experience in sports, entertainment, lifestyle, or another consumer-facing brand.
- Bachelor’s degree in business, marketing, e-commerce, or a related field.
Responsibilities
- Lead the strategy, day-to-day operations, and growth of the U.S. Soccer Official e-commerce site.
- Develop annual business plans and long-term strategies to grow online revenue and profitability.
- Lead assortment planning, product presentation, and launch planning for the online business.
- Oversee site merchandising, content, navigation, promotions, and the overall digital shopping experience.
- Partner with U.S. Soccer marketing on performance marketing, campaign planning, and fan engagement.
- Coordinate social media and social commerce opportunities that support product launches and online sales.
- Establish and monitor sales, margin, traffic, conversion, average order value, and other key performance indicators.
- Use customer, product, and campaign insights to identify opportunities to improve performance and retention.
- Coordinate product availability, inventory, fulfillment, and customer service with retail and operational partners.
- Partner with the Director of Retail to execute the broader U.S. Soccer retail partnership vision across channels.
- Coordinate cross-functional partners across merchandising, marketing, operations, distribution, finance, technology, and customer service.
- Communicate business performance, opportunities, and challenges to Rank + Rally and U.S. Soccer leadership.
Benefits
- Medical, dental, and vision insurance
- Life and accidental death insurance
- Disability insurance
- Retirement plan
- Flexible time off plan
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts (FSAs)
- Potential eligibility for paid and/or unpaid time off benefits in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
