Operations & E-commerce Manager

Dakota Stones • Eden Prairie, MN

7d • $60,000 - $80,000 • Onsite

About The Position

Dakota Stones is hiring an Operations & E-commerce Manager to help coordinate and improve operations across its gemstone bead manufacturing and distribution business, including ecommerce, wholesale, trade shows, and direct-to-consumer sales. The role works directly with the owner and leadership team, with broad exposure to business planning and operational decisions. It is intended for an early-career manager who wants to develop processes and systems that support business growth, with an opportunity to progress into a senior operations leadership role over the next 2–3 years.

The position spans business operations, team coordination, inventory and purchasing, supplier management, ecommerce and fulfillment, technology and process improvement, and trade show support. The manager will help improve efficiency, profitability, and accountability while using business data and emerging technologies to support decisions and growth.

The position is primarily on-site in Eden Prairie, Minnesota, with occasional travel for trade shows and business activities. Salary is $60,000–$80,000 annually, depending on qualifications and experience, with performance-based bonus opportunities tied to operational and company objectives.

Requirements

• Associate's or bachelor's degree in business, operations management, supply chain, ecommerce, or a related field.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Excel or Google Sheets and comfort working with business data.
• Interest in ecommerce platforms, inventory systems, and business technology.
• Ability to coordinate multiple projects and follow through on commitments.
• Strong communication skills and a collaborative approach to working with others.
• Willingness to learn, take ownership, and grow into greater responsibility.
• Strong interest in AI, automation, and emerging business technologies.
• Curiosity and resourcefulness, with willingness to experiment with new tools and improve existing processes.

Nice To Haves

• 2–5 years of relevant business experience is preferred; motivated early-career candidates are encouraged to apply.
• Experience using AI tools such as ChatGPT, Claude, or similar platforms for business applications.
• Experience with Shopify, ERP systems, international purchasing, warehouse operations, or trade shows; these are not required.

Responsibilities

• Organize daily operations and improve communication and accountability across departments.
• Coordinate projects, establish priorities, and ensure deadlines are met.
• Develop and document operational procedures to improve consistency and efficiency.
• Identify opportunities to reduce operating expenses and improve profitability.
• Assist with operational planning, budgeting, and performance reporting.
• Support inventory planning, forecasting, purchasing, and replenishment.
• Analyze sales trends, stock levels, and purchasing needs to improve inventory investment.
• Assist with inventory budgeting and cost management.
• Help manage relationships with overseas gemstone manufacturers and suppliers.
• Coordinate purchasing schedules, production timelines, and international shipments.
• Identify cost savings and improvements in inventory management and supplier processes.
• Support management and improvement of the Shopify ecommerce business.
• Work with the team to improve order processing, shipping, and fulfillment efficiency.
• Help evaluate staffing, workflows, technology, and equipment as order volume grows.
• Assist with ERP systems, inventory integrations, and operational reporting.
• Identify opportunities to automate repetitive tasks using technology and AI tools.
• Collaborate with marketing and product teams on weekly product launches and promotions.
• Explore and implement AI tools and automation to improve operations and productivity.
• Identify opportunities to streamline inventory forecasting, purchasing, reporting, and fulfillment.
• Use data and emerging technologies to support business decisions.
• Help evaluate and integrate software and technology as the business grows.
• Assist with planning and coordinating regional and national trade shows.
• Support trade show inventory planning, logistics, staffing, and operational execution.
• Help evaluate trade show performance, expenses, and profitability.
• Coordinate with the team to improve efficiency across wholesale and retail channels.

Benefits

• Performance-based bonus opportunities tied to operational and company objectives.
• Direct involvement in business planning and operational decisions.
• Opportunities to work with international vendors and participate in trade shows.
• Hands-on experience with ecommerce, inventory, purchasing, and business technology.
• Defined opportunity to grow into senior operations leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree