Truckload Operations Representative

Expeditors • Carson, CA

6d • Onsite

About The Position

The Truckload Operations Representative supports outbound truck and intermodal freight movements from the Los Angeles region throughout the United States. The role coordinates with asset-based truckers, the warehouse, and other Expeditors offices, with a focus on proactive, innovative customer service and customized solutions. Based at the Carson office, the work is primarily computer-based, with some interaction with freight or customers as needed. Communication with employees, trucking companies, and strategic service providers takes place by phone and email. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school degree or equivalent.
• Pass a background check.
• Be legally authorized to work in the United States and not require future employment visa sponsorship.
• Fluent in English, both written and verbal.
• Ability to work overtime in support of department needs.
• Ability to commute to Carson, California.
• Comfort with numbers and basic mathematical skills.
• Comfort working in a professional business environment with frequent interaction with team members, customers, other offices, and vendors.

Nice To Haves

• Associate or undergraduate degree.
• Good computer skills, including Word, Excel, and familiarity with PowerPoint.
• Ability to multitask and prioritize while remaining focused and organized.
• Demonstrated proactive thinking and action.
• Strong organizational skills and attention to detail.
• Analytical ability.
• Effective interpersonal skills, including listening, comprehension, and clear, concise communication.
• Ability to work independently and collaboratively in a team environment.
• Willingness to help with last-minute projects or assist team members.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated strong work ethic and reliability.

Responsibilities

• Build and maintain strong relationships with trucking carriers.
• Coordinate smooth and timely freight pickup and delivery, including scheduling appointments when needed.
• Dispatch delivery orders and bills of lading, and track transloads, Full Container Loads, and Less than Container Loads while in transit.
• Follow up to obtain Proofs of Delivery and other documents needed to close shipments.
• Maintain timely freight processing and delivery to meet Key Performance Indicators and Requested Delivery Dates.
• Assist with quoting trucking and delivery rates by gathering relevant details, including driver arrangements and special requirements.
• Ensure accurate and timely client and vendor billing for trucking and delivery services.
• Keep carrier costs on file to support seamless, on-time billing.
• Enter accurate and timely data into the operational system.
• Understand department process flow and identify opportunities to improve efficiency.

Benefits

• Paid vacation, holiday, and sick time.
• Medical, prescription drug, dental, and vision health plans.
• Life and long-term disability insurance.
• 401(k) retirement savings plan (US only).
• Employee stock purchase plan.
• Training and personnel development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED