(USA) Truckload Champion
About The Position
The Truckload Champion provides Member service, supports and develops the truckload sales program, and builds new business by explaining merchandise and program benefits to current and prospective members. The role includes promoting truckload sales, participating in sales and marketing events, meeting sales goals, giving tours, maintaining required documentation, and identifying opportunities to grow truckload sales. The position also explains Membership types, programs, and benefits; operates cash registers or related equipment; processes purchases, payments, returns, refunds, and exchanges; and coordinates with the receiving team to select and separate truckload merchandise from club merchandise. The Truckload Champion verifies payment, schedules pickup or delivery, and ensures required documentation is complete for truckload orders. Associates are expected to uphold Sam’s Club values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting working relationships, communicating positively, supporting and mentoring colleagues, being accountable, making informed decisions, learning and adapting, and contributing to continuous improvement. The position is based at the Sam’s Club location at 15100 S San Pedro St, Gardena, CA 90248. The hourly wage range is $19.50 to $27.50, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. Sam’s Club offers competitive pay, performance-based bonus awards, and benefits subject to eligibility and plan terms.
Responsibilities
- Acknowledge Members, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
- Provide information about truckload sales benefits, promote the value of truckload merchandise, participate in sales and marketing events, and work toward truckload sales goals.
- Build truckload sales business by informing current and prospective members about available merchandise and program benefits, giving tours, completing and maintaining required documentation, and pursuing growth opportunities.
- Explain Membership types, programs, and benefits to current and prospective Members to support account decisions, increase Membership levels, encourage renewals, and promote Sam’s Club products and services.
- Operate cash registers or related equipment and process Member purchases, payments, returns, refunds, and exchanges according to applicable procedures.
- Coordinate with the receiving team to ensure truckload merchandise is selected and separated from club merchandise.
- Verify payment, schedule pickup or delivery with the Member, and ensure documentation is completed for truckload sale orders.
- Build strong, trusting relationships, communicate positively, and help develop and mentor others.
- Maintain integrity, ethics, compliance, and accountability while supporting the company’s values.
- Serve customers and Members, make informed decisions, and support the team’s ability to deliver on its purpose.
- Learn, adapt to change, and contribute to continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase plan
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program (Live Better U) covering eligible tuition, books, and fees
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
