Digital Truckload Specialist

Priority1 • Little Rock, AR

3d

About The Position

Priority-1, Inc. is a domestic freight services company providing nationwide logistics services, with a focus on less-than-truckload, truckload, and expedited services. The Digital Truckload Specialist supports truckload operations by coordinating customer needs, working with sales and agents to secure loads, verifying load information, and following up on day-to-day shipments. The posting also refers to this position as a Digital Pricing Specialist.

The role requires strong customer service, organization, communication, multitasking, and problem-solving skills. It involves frequent computer work and telephone and email communication, along with extended sitting and occasional extended hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Ability to multitask, solve problems, and prioritize a daily workload.
• Excellent organization and record-keeping skills.
• Comfort with oral and written communication, primarily by telephone and email.
• Ability to deal with stressful situations.
• Ability to perform the essential duties satisfactorily.

Responsibilities

• Identify customer needs and maintain a customer service philosophy.
• Multitask, solve problems, and prioritize workload efficiently.
• Proactively call customers to help improve the win/loss ratio.
• Maintain relationships with sales staff and agents to work together to secure more truckloads.
• Inspect load information and verify that it is correct before proceeding with loads.
• Schedule or set appointments with shippers and receivers.
• Manage day-to-day operations to ensure loads are being worked on and followed up on.
• Use decision-making skills to offer options and resolve problems.

Benefits

• Medical insurance with premiums paid at 100% for employees and dependents.
• Dental insurance, 100% paid for the employee.
• Vision insurance.
• HSA with employer contributions.
• Life insurance.
• Short-term disability.
• Long-term disability.
• 401(k) plan.
• Profit sharing, with a typical annual contribution of 15% of total eligible compensation.
• Paid holidays and PTO.
• Cancer, critical illness, and accident policies available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed