Field Operations Representative

Midas•Crawfordsville, IN

About The Position

Touch of Gold, a Midas franchise operation, is hiring a hands-on Field Operations Representative who works directly with store teams across the district. The role involves daily travel to stores, including trips of up to two hours each way, to reconcile cash, work repair orders, manage cores and returns, address brand and store-condition issues, and handle maintenance items. The representative is expected to resolve issues onsite where possible rather than only document them. The Field Operations Representative also serves as an emergency backup manager, stepping in on short notice to run a store when a Store Manager or Assistant Manager is sick or on vacation. Compensation is $40,000 to $50,000 per year.

Requirements

Experience in automotive service, tire or auto retail, or multi-unit field operations.
Comfort with hands-on shop and counter work, not just clipboard audits.
Strong numerical skills, including cash handling, reconciliation, and spotting discrepancies.
Reliable personal transportation and willingness to travel daily, including trips of up to two hours one way.
Valid driver's license.
Flexible availability to cover a store on short notice.

Responsibilities

Audit and reconcile cash, deposits, and drawer counts.
Track down repair orders and vehicles that do not match up, and help close them out.
Keep cores, returns, and parts inventory clean and accounted for.
Monitor catalytic converter control and investigate missing items.
Check uniform, brand, and store-condition standards and fix issues onsite when possible.
Review vendor spending and inventory counts for accuracy.
Handle maintenance items and resolve issues onsite where possible.
Step in as acting store manager when needed to keep a location running.
Travel daily to stores across the district, including trips of up to two hours one way.