Field Operations Representative

Midas•Hobart, IN

About The Position

Touch of Gold, a Midas franchise operation, is hiring a hands-on Field Operations Representative to support store teams across the district. The representative travels daily to stores, including trips of up to two hours one way, to reconcile cash, work repair orders, manage cores and returns, correct brand and store-condition issues, and handle maintenance items. The role focuses on resolving issues onsite where possible rather than only documenting them. The representative also serves as emergency backup manager, running a store on short notice when a Store Manager or Assistant Manager is unavailable due to illness or vacation.

Requirements

Experience in automotive service, tire or auto retail, or multi-unit field operations.
Comfort with hands-on shop and counter work, not just clipboard audits.
Strong numerical skills, including cash handling, reconciliation, and identifying discrepancies.
Reliable personal transportation.
Willingness to travel daily, including trips of up to two hours one way.
Valid driver's license.
Flexible availability to cover a store on short notice.

Responsibilities

Audit and reconcile cash, deposits, and drawer counts.
Track down repair orders and vehicles that do not match up, and help close them out.
Keep cores, returns, and parts inventory clean and accounted for.
Monitor catalytic converter control and investigate missing items.
Review uniform, brand, and store-condition standards and correct issues onsite where possible.
Review vendor spending and inventory counts for accuracy.
Step in as acting store manager when needed to keep a location running.
Travel daily to stores across the district, including trips of up to two hours one way.
Handle maintenance items at stores.