Trucking Dispatcher

Eagle Systems, Inc.•Ferris, TX

About The Position

Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The role requires working in a fast-paced environment, communicating effectively with drivers and customers, and ensuring efficient equipment utilization while maintaining high service levels. Eagle Systems uses technology to improve visibility and operational efficiency, meet client expectations, and give drivers tools to succeed. The company describes itself as employee-focused and recognizes dispatch team members as important to its success.

Requirements

  • Knowledge of ports and railroads.
  • Knowledge of FMCSA regulations, safety rules, and DOT preventable truck maintenance.
  • Experience working with owner-operator drivers.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of logs related to commercial and intermodal carriers.
  • Computer skills and confidence using Google Suite products, including Docs, Sheets, and Gmail, and Microsoft Excel.

Nice To Haves

  • Bilingual in Spanish and English; preferred but not required.

Responsibilities

  • Dispatch and monitor intermodal drivers to ensure on-time container pickups and deliveries.
  • Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
  • Communicate with drivers about load assignments, route changes, delays, and operational updates.
  • Track container status, appointments, chassis availability, and equipment utilization.
  • Monitor driver hours-of-service compliance and safety requirements.
  • Resolve service issues, delays, and unexpected operational challenges.
  • Maintain accurate dispatch records and update transportation management systems.
  • Communicate with customers about shipment status, scheduling, and service concerns.
  • Coordinate with railroads, steamship lines, brokers, and terminal personnel.
  • Review and optimize routes to maximize productivity and minimize empty miles.
  • Ensure compliance with company policies, DOT regulations, and customer requirements.

Benefits

  • Employer-paid medical, dental, and vision coverage.
  • Paid vacation, sick leave, and holidays.
  • 401(k) with company match.
  • Employee Stock Ownership Program (ESOP).
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