Trucking Operations - Dispatcher [191]

TCI Transportation • Phoenix, AZ

8d • Onsite

About The Position

TCI Transportation is looking for a dependable, safety-focused Dispatcher to support daily transportation operations. This role involves working closely with drivers, customers, maintenance teams, and the Transportation/Driver Manager to ensure trips are covered, schedules are organized, and service runs smoothly. The position is hands-on and includes loading and unloading trucks, not just desk-based dispatch work. TCI Transportation is a family-owned, coast-to-coast transportation partner founded in 1978, providing dedicated transportation, truck leasing and rental, fleet maintenance, freight brokerage, and commercial truck sales. They are committed to a supportive, safety-focused environment where employees can develop expertise, contribute ideas, and take pride in their service.

Requirements

• Strong communication skills and the ability to work professionally with drivers, customers, and coworkers.
• Organization and attention to detail to keep assignments, paperwork, and follow-up accurate.
• A team-oriented approach and willingness to support others.
• Flexibility and a willingness to learn as operational needs change.
• Sound judgment, integrity, and respect for confidential information.
• Dependability and a safety-first mindset, including consistent onsite attendance.

Responsibilities

• Coordinate Daily Dispatch: Assign trips, adjust driver assignments, and review routes and schedules to support safe, efficient operations.
• Support Our Drivers: Help train drivers on company policies, coordinate driver meetings, monitor performance, and partner with Recruiting on staffing needs and driver orientations.
• Keep Equipment Ready: Work with Rental and Maintenance to secure equipment and coordinate services and repairs.
• Keep Operations Organized: Complete operational paperwork, serve as a local terminal contact, and help maintain a safe, clean, and organized facility. Keep safety, cost control, and customer service at the center of daily decisions.
• Deliver Dependable Customer Service: Maintain clear communication with customers and internal teams, respond to operational needs, and help TCI meet or exceed customer performance expectations.
• Support Safety & Compliance: Confirm drivers have sufficient available hours for assigned work, assist with electronic log audits, report discrepancies, and work with your manager, Safety, and HR to maintain Hours of Service compliance.
• Pitch In Beyond Dispatch: This is a hands-on role that includes loading and unloading assigned trucks—not just desk-based dispatch work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed