Trucking Operations - Dispatcher [191]

TCI Transportation•Phoenix, AZ

6d•Onsite

About The Position

TCI Transportation is looking for a dependable, safety-focused Dispatcher to support daily transportation operations. This role involves working closely with drivers, customers, maintenance teams, and the Transportation/Driver Manager to ensure trips are covered, schedules are organized, and service runs smoothly. The position requires strong communication, careful planning, and the ability to adapt when plans change. It is a hands-on role that includes loading and unloading assigned trucks, not just desk-based dispatch work.

Requirements

Strong communication skills and the ability to work professionally with drivers, customers, and coworkers.
Organization and attention to detail to keep assignments, paperwork, and follow-up accurate.
A team-oriented approach and willingness to support others.
Flexibility and a willingness to learn as operational needs change.
Sound judgment, integrity, and respect for confidential information.
Dependability and a safety-first mindset, including consistent onsite attendance.

Responsibilities

Coordinate Daily Dispatch: Assign trips, adjust driver assignments, and review routes and schedules to support safe, efficient operations.
Support Our Drivers: Help train drivers on company policies, coordinate driver meetings, monitor performance, and partner with Recruiting on staffing needs and driver orientations.
Keep Equipment Ready: Work with Rental and Maintenance to secure equipment and coordinate services and repairs.
Keep Operations Organized: Complete operational paperwork, serve as a local terminal contact, and help maintain a safe, clean, and organized facility. Keep safety, cost control, and customer service at the center of daily decisions.
Deliver Dependable Customer Service: Maintain clear communication with customers and internal teams, respond to operational needs, and help TCI meet or exceed customer performance expectations.
Support Safety & Compliance: Confirm drivers have sufficient available hours for assigned work, assist with electronic log audits, report discrepancies, and work with your manager, Safety, and HR to maintain Hours of Service compliance.
Pitch In Beyond Dispatch: This is a hands-on role that includes loading and unloading assigned trucks—not just desk-based dispatch work.