Truck Service Technical Trainer

bp•Lodi, OH

12d•Onsite

About The Position

Under the direction of the Truck Service training team lead, this role is responsible for delivering technician training programs. The position involves developing and analyzing short and long-term strategies to ensure training programs remain current with tractor and trailer technology. The role also acts as a technical advisor to the Truck Service Department for tools, equipment, repair parts, repair services, and warranty claims.

Requirements

Ability to deal tactfully and courteously with field and home office employees.
Ability to demonstrate strong written and verbal communication.
Ability to create training materials using Microsoft writing and presentation software.
Ability to facilitate training in a classroom environment.
Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties.
Ability to work without continuous direct supervision.
Ability to network with industry contacts.
Ability to demonstrate outstanding customer service.
Ability to complete tasks by the assigned deadline.
Ability to operate equipment to include, copiers, telephone equipment and cell phones.
Ability to facilitate on-line meetings and webinars.
Ability to simultaneously administer multiple safety programs, initiatives, and responsibilities.
Strong administrative and math skills to support monthly reporting and program administration.
Computer literacy in basic applications (i.e. word processing, database, excel, power point, presentation software) is required.
ASE certifications required.
Five to seven years’ experience in medium to heavy-duty truck repair.

Nice To Haves

Bachelor’s degree in Mechanical Technology or Education preferred.

Responsibilities

Develop systematic training courses to build and maintain heavy-duty truck technical skills of shop technicians.
Facilitate diesel technician technical training classes in medium to heavy-duty trucks.
Perform pre- and post-training knowledge assessments.
Provide on-site training support to low skill level locations.
Maintain active industry network expertise and share best practice knowledge with business strategic planners.
Develop training partnerships with truck industry colleagues, offering state-of-the-art training resources to technician training programs.
Act as a technical advisor to the Truck Service Department for tools, equipment, repair parts, repair services and warranty claims.