About The Position

The Tribal Member Services Executive Director provides leadership, direction, daily oversight, and accountability for the Tribal Member Services Division, ensuring that its goals and objectives are achieved. The role oversees departmental and program budgets, labor, expenses, supplies, and equipment; supports directors and program managers in planning and administration; and addresses complex operational matters requiring non-routine decisions and communication of technical information. Priorities may change, and the position may experience frequent interruptions. The position reports to the Administrative Manager and requires the employee to be a Puyallup Tribal Member. The Executive Director supervises assigned department directors, program managers, and subordinate supervisors in Tribal Administration. The role coordinates and evaluates their units and carries out supervisory responsibilities consistent with organizational policies and applicable laws. It also represents the Administrative Manager when appropriate, undertakes projects assigned by the Administrative Manager or Tribal Council, and performs other duties as assigned. The position is full-time, 40 hours per week, in an office setting. The job posting describes a low-to-moderate noise level and physical exertion, and notes that the role may be stressful at times because of confidential issues. Salary is based on the salary matrix; the employer describes its salaries as market competitive and provides benefits.

Requirements

  • Must be a Puyallup Tribal Member.
  • Bachelor’s degree in Business Management or a related field and six years of related experience in a senior-level position, including three years of supervisory experience, preferred; alternatively, a satisfactory year-for-year combination of education and experience.
  • Previous experience managing a departmental budget.
  • Demonstrated knowledge of grant management.
  • Intermediate to advanced computer skills in Microsoft Word, Excel, and Access.
  • Strong understanding of Tribal government operations, sovereignty, and governance.
  • Knowledge of Tribal, federal, and applicable state laws and regulations affecting Tribal programs.
  • Strong leadership, organizational, analytical, and problem-solving skills; ability to manage multiple departments and competing priorities.
  • Ability to work effectively with elected officials, attorneys, department directors, employees, Tribal Members, and community members.
  • Strong written and verbal communication skills, including report and business correspondence writing and presenting information to groups.
  • Ability to analyze complex operational issues and develop practical recommendations.
  • Ability to manage confidential and sensitive information and maintain a high level of confidentiality.
  • Ability to build effective relationships across departments and Tribal entities.
  • Strong understanding of budgeting, financial management, staffing, and organizational planning.
  • Ability to lead through complex or sensitive situations professionally and confidentially.
  • Ability to work independently and exercise sound administrative judgment.
  • Ability to read, analyze, and interpret professional journals, financial reports, and legal documents, and respond to inquiries or complaints from staff and regulatory agencies.
  • Ability to apply mathematical concepts, including probability, statistical inference, fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and handle abstract and concrete variables.
  • Must pass a criminal background check.
  • Must maintain a valid, unrestricted driver’s license and proof of insurance; the license must permit driving a GSA vehicle without restrictions.
  • Ability to type at least 35 words per minute accurately.
  • Must be able to operate a personal computer, multi-line telephone, calculator, facsimile machine, and photocopier.
  • Ability to read, write, communicate, and interpret information accurately in English.
  • Ability to meet the described physical demands, with reasonable accommodations where applicable.

Nice To Haves

  • Knowledge of accounting procedures.
  • Knowledge of Tribal organization, operations, policies, and procedures.

Responsibilities

  • Establish and promote the mission and direction of the Tribal Member Services Division.
  • Provide administrative technical assistance, leadership, and supervision to Tribal Member Services departments to support compliance with policies and procedures.
  • Assist directors or programs in establishing departmental goals and objectives for the annual operations plan.
  • Prepare, plan, and monitor department budgets monthly with department directors; work with departments and programs on annual budget requests and budget modifications.
  • Maintain effective internal and external communications.
  • Help departments make decisions, organize, design programs, prioritize work, and delegate tasks.
  • Regularly facilitate Tribal Member Services Department Director meetings and provide leadership for directors’ or program managers’ meetings.
  • Approve expenditure requests and help ensure compliance with tribal, state, and federal regulations and grant restrictions.
  • Participate in and monitor internal and external departmental audits and implement necessary corrective actions.
  • Monitor and review Tribal Member Services programs to improve effectiveness and efficiency.
  • Ensure departments implement teamwork strategies to meet organizational and departmental goals.
  • Participate in developing the Puyallup Tribe of Indians’ vision, mission, and strategic direction.
  • Maintain accurate logs, wait lists, databases, and other program and service information; provide current information to the Administrative Manager or Tribal Council as requested.
  • Represent the Administrative Manager when appropriate.
  • Prepare reports for grantees, tribal programs, or tribal services and ensure timely completion and filing.
  • Assess or evaluate directors’ and program managers’ ability to meet administrative requirements.
  • Review Tribal Council and administrative goals and develop departmental goals with directors or program managers; monitor progress and take corrective action when necessary.
  • Integrate accomplishments and changes into related systems and future plans and goals; maintain the Administration database.
  • Manage assigned department directors, program managers, and subordinate supervisors, including interviewing, training, hiring, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Perform other duties as assigned.

Benefits

  • Employer-paid medical insurance.
  • Employer-paid dental insurance.
  • Employer-paid vision insurance.
  • Employer-paid life insurance.
  • Retirement/401(k) plan with profit sharing.
  • Paid holidays.
  • Paid time off, including birthday leave.
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