About The Position

The Tribal Member Services Executive Director provides leadership and direction to the Tribal Member Services Division, with daily oversight and accountability to ensure goals and objectives are achieved. The role provides budgetary oversight for labor, department and program expenses, supplies, and equipment. The work is complex, requires non-routine decision-making and communication of complex or technical information about programs and services, and involves frequent interruptions and changing priorities. The position manages and evaluates department Directors, Program Managers, and subordinate supervisors assigned within Tribal Administration. It provides administrative guidance and supervision, supports departmental planning and budgeting, monitors programs and compliance, and coordinates implementation of organizational and Tribal Council goals. The role also represents the Administrative Manager when appropriate and completes projects and other duties as assigned. This is a full-time position, 40 hours per week, reporting to the Administrative Manager. The position must be held by a Puyallup Tribal member. Work is performed in an office setting with low-to-moderate noise and physical exertion; the work may be stressful due to confidential issues. Salary is based on the salary matrix. The Tribe provides employer-paid medical, dental, vision, and life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Requirements

  • Must be a Puyallup Tribal member.
  • Bachelor’s degree in Business Management or a related field and six years of related senior-level experience, including three years of supervisory experience, preferred; or a satisfactory year-for-year combination of education and experience.
  • Previous experience managing a departmental budget.
  • Demonstrated knowledge of grant management.
  • Intermediate-to-advanced computer skills in Microsoft Word, Excel, and Access.
  • Strong understanding of Tribal government operations, sovereignty, and governance.
  • Knowledge of Tribal, federal, and applicable state laws and regulations affecting Tribal programs.
  • Strong leadership, organizational, analytical, and problem-solving skills.
  • Ability to manage multiple departments and competing priorities.
  • Ability to work effectively with elected officials, attorneys, department directors, employees, Tribal Members, and community members.
  • Strong written and verbal communication skills, including the ability to prepare reports and business correspondence and present information to individuals and groups.
  • Ability to analyze complex operational issues and develop practical recommendations.
  • Ability to manage confidential and sensitive information and maintain confidentiality.
  • Ability to build effective relationships across departments and Tribal entities.
  • Strong understanding of budgeting, financial management, staffing, and organizational planning.
  • Ability to lead through complex or sensitive situations with professionalism and appropriate confidentiality.
  • Ability to work independently and exercise sound administrative judgment.
  • Ability to interact tactfully and positively with Tribal members and all levels of staff and management; read, analyze, and interpret professional journals, financial reports, and legal documents; respond to inquiries or complaints; and present information effectively.
  • Ability to apply mathematical concepts, including probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions, to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and work with abstract and concrete variables.
  • Must pass a criminal background check.
  • Must maintain a valid, unrestricted driver’s license and proof of insurance; the license must allow the employee to drive a GSA vehicle without restrictions.
  • Ability to type at least 35 words per minute accurately.
  • Ability to operate a personal computer, multi-line telephone, calculator, facsimile, and photocopier.
  • Ability to read, write, communicate, and interpret information accurately in English.
  • Ability to occasionally lift and/or move up to 20 pounds.

Nice To Haves

  • Knowledge of accounting procedures.
  • Knowledge of Tribal organization, operations, policies, and procedures.

Responsibilities

  • Establish and promote the mission and direction of the Tribal Member Services Division.
  • Provide administrative technical assistance, leadership, and supervision to Tribal Member Services departments to ensure compliance with policies and procedures.
  • Assist Directors or Program Managers in establishing departmental goals and objectives for the Annual Operations Plan.
  • Prepare, plan, and monitor department budgets monthly with Department Directors; work with departments and programs on annual budget requests and budget modifications.
  • Maintain effective internal and external communications.
  • Provide leadership to departments in decision-making, organization, program design, prioritization, and task delegation.
  • Facilitate regular Tribal Member Services Department Director meetings and lead Directors or Program Managers meetings to support implementation, coordination, policy improvement, and special administrative, Council, or community needs.
  • Approve expenditure requests to ensure compliance with tribal, state, and federal regulations and grant restrictions.
  • Participate in and monitor internal and external department audits and implement necessary corrective actions.
  • Complete projects assigned by the Administrative Manager or Tribal Council.
  • Monitor and review Tribal Member Services programs to improve effectiveness and efficiency.
  • Ensure departments implement teamwork strategies to meet organizational and departmental goals.
  • Participate in developing the Tribe’s vision, mission, and strategic direction.
  • Maintain accurate logs, wait lists, databases, and related information for Tribal programs and services, and provide current data to the Administrative Manager or Tribal Council as requested.
  • Represent the Administrative Manager when appropriate.
  • Prepare reports for grantees, programs, or services and ensure timely completion and filing.
  • Assess or evaluate Directors’ and Program Managers’ ability to meet administrative requirements.
  • Review Tribal Council and administrative goals, develop departmental goals with Directors or Program Managers, monitor progress, take corrective action when necessary, and integrate accomplishments or changes into related systems and future plans.
  • Manage assigned Directors, Program Managers, and subordinate supervisors; direct, coordinate, and evaluate their units.
  • Carry out supervisory duties in accordance with organizational policies and applicable laws, including interviewing, training, hiring, assigning and directing work, evaluating performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Perform other duties as assigned.

Benefits

  • Employer-paid medical insurance.
  • Employer-paid dental insurance.
  • Employer-paid vision insurance.
  • Employer-paid life insurance.
  • Retirement/401(k) plan with profit sharing.
  • Paid holidays.
  • Paid time off, including birthday leave.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service