Triage Nurse-Gynecologic Oncology Full Time Days

Northwestern Memorial Healthcare•Lake Forest, IL
•$35 - $55•Hybrid

About The Position

The Triage Nurse supports Gynecologic Oncology at Lake Forest Hospital. This full-time position is 40 hours per week, Monday through Friday, with some remote capabilities. The Triage Nurse provides clinically expert triage services within a physician’s practice, serving as a liaison between patients and physicians by assessing symptom acuity and communicating with physicians as appropriate. The role also provides clinical education to patients and staff and contributes to an effective team focused on putting patients first. The position reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, applicable policies and procedures, and regulatory and accreditation standards.

Requirements

  • Graduate of an accredited RN program.
  • At least 3 years of experience in a hospital or outpatient setting.
  • Current Registered Nurse license issued by the State of Illinois.
  • American Heart Association Basic Life Support (BLS) CPR certification.

Nice To Haves

  • BSN.
  • Specialty certification.
  • At least 5 years of experience in a hospital or outpatient setting.
  • Spanish speaking.

Responsibilities

  • Establish positive first impressions with patients and customers and serve as a patient advocate.
  • Triage incoming telephone calls and electronic messages, prioritize and resolve them, involve providers as appropriate, and complete the communication cycle.
  • Document all communications in the electronic medical record.
  • Schedule provider visits when telephone assessment indicates they are needed.
  • Assist patients in obtaining appointments with specialists within Northwestern Medicine.
  • Coordinate emergency and hospital transfers, including related paperwork and telephone communications.
  • Administer medications and treatments in accordance with nursing standards and provider orders.
  • Provide education to patients and staff concerning clinical issues.
  • Assist in coordinating and monitoring clinical staff activities to ensure adequate coverage and adherence to OSHA and CDC guidelines.
  • Assist with orientation of new staff members.
  • Assist with specific process improvement projects as assigned.
  • Administer intravenous and injectable medications to adult, geriatric, and wheelchair-bound patients, demonstrating competency for age-related responsibilities.
  • Maintain quality control in all aspects of patient care and ensure exam rooms and equipment are maintained according to OSHA and CDC guidelines.
  • Participate in departmental quality improvement activities.

Benefits

  • Tuition reimbursement.
  • Loan forgiveness.
  • 401(k) matching.
  • Lifecycle benefits.
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