Triage Nurse-Internal Medicine Full Time Days
About The Position
The Triage Nurse provides clinically expert triage services within a physician’s practice and serves as a liaison between patients and physicians. The nurse assesses the acuity of patients’ symptoms, communicates findings to physicians as appropriate, and provides education to patients and staff on clinical issues. The role requires excellent customer service and communication skills and the ability to work as part of a highly effective, patient-first team. This is a full-time position at 40 hours per week at the Vernon Hills clinic, with a Monday-through-Friday schedule. The nurse administers medications and treatments as ordered and in accordance with nursing standards, maintains quality control throughout patient care, and ensures exam rooms and equipment are maintained according to OSHA and CDC guidelines. Triage nurses in Immediate Care Clinics may float to other ICCs or departments.
Requirements
- Graduate of an accredited Registered Nurse program.
- At least 3 years of experience in a hospital or outpatient setting.
- Current Registered Nurse license issued by the State of Illinois.
- American Heart Association Basic Life Support (BLS) CPR certification.
- Demonstrate competency for age-related responsibilities.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Specialty certification.
- At least 5 years of experience in a hospital or outpatient setting.
- Spanish-speaking ability.
Responsibilities
- Establish positive first impressions with patients and customers and act as a patient advocate.
- Triage incoming telephone calls and electronic messages, prioritizing and resolving them, involving the provider as appropriate, and completing the communication cycle.
- Document communications in the electronic medical record.
- Schedule provider visits when telephone assessments indicate they are needed.
- Assist patients in obtaining appointments with specialists within Northwestern Medicine.
- Coordinate emergency and hospital transfers, including paperwork and telephone communications.
- Administer medications and treatments in accordance with nursing standards and provider orders.
- Educate patients and staff concerning clinical issues.
- Assist in coordinating and monitoring clinical staff activities to ensure adequate coverage and adherence to OSHA and CDC guidelines.
- Assist with orientation of new staff members.
- Assist with specific process improvement projects as assigned.
- Administer intravenous and injectable medications to adult, geriatric, and wheelchair-bound patients, as applicable.
- Maintain quality control during all aspects of patient care.
- Ensure exam rooms and equipment are maintained according to OSHA and CDC guidelines.
- Participate in departmental quality improvement activities.
- For Immediate Care Clinic triage nurses, float to other ICCs or departments.
- Perform other duties as assigned.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
