Triage Nurse-Internal Medicine Part Time Days

Northwestern Memorial Healthcare • Deerfield, IL

6h • $35 - $55 • Onsite

About The Position

The Triage Nurse provides clinically expert triage services within a physicians’ practice and serves as a liaison between patients and physicians. The role assesses and determines the acuity of patient symptoms and communicates findings to physicians as appropriate. The nurse also educates patients and staff on clinical issues and demonstrates excellent customer service, communication, and teamwork while putting patients first. The position is part time, 32 hours per week, at the Deerfield clinic, with a day shift.

Requirements

• Graduate of an accredited Registered Nurse program.
• At least 3 years of experience in a hospital or outpatient setting.
• Current Registered Nurse license issued by the State of Illinois.
• American Heart Association Basic Life Support (BLS) CPR certification.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Specialty certification.
• At least 5 years of experience in a hospital or outpatient setting.
• Spanish-speaking ability.

Responsibilities

• Establish positive first impressions with patients and customers and serve as a patient advocate.
• Triage incoming telephone calls and electronic messages, prioritize and resolve them, involve the provider as appropriate, and complete the communication cycle.
• Document all communications in the electronic medical record.
• Schedule provider visits when telephone assessments indicate the need.
• Assist patients in obtaining appointments with specialists within Northwestern Medicine.
• Coordinate emergency and hospital transfers, including paperwork and telephone communications.
• Administer medications and treatments in accordance with nursing standards and provider orders.
• Educate patients and staff concerning clinical issues.
• Assist in coordinating and monitoring clinical staff activities to ensure adequate coverage and adherence to OSHA and CDC guidelines.
• Assist in orienting new staff members.
• Perform other assigned duties, which may include assisting with process improvement projects.
• Administer intravenous and injectable medications to adult, geriatric, and wheelchair-bound patients, demonstrating competency for age-related responsibilities.
• Maintain quality control during patient care and ensure exam rooms and equipment are maintained according to OSHA and CDC guidelines.
• Participate in departmental quality improvement activities.
• For triage nurses in Immediate Care Clinics, float to other Immediate Care Clinics or departments.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree