Phone Triage Registered Nurse, Internal Medicine Group, Baptist Baymeadows

Baptist Health System, Inc.•Jacksonville, FL
•Onsite

About The Position

Baptist Health is hiring a full-time Phone Triage Registered Nurse for Baptist Internal Medicine Group at Baymeadows in Jacksonville, Florida. The nurse's primary responsibility is phone triage, supporting 10 providers in a busy, fast-paced office. The role also involves interacting with patients face to face and supporting office clinical workflows. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

  • Associate's degree in Nursing.
  • Basic Life Support (BLS) certification.
  • Licensed Registered Nurse.

Nice To Haves

  • Clinical experience.

Responsibilities

  • Triage telephone calls.
  • Interpret symptoms and communicate the plan of care.
  • Educate patients and families about treatment plans.
  • Manage medication prior authorizations.
  • Coordinate workflow related to clinical questions.
  • Room and triage patients for providers.
  • Review and respond to clinical messages received through the patient portal.
  • Use strong communication and documentation skills.
  • Perform additional responsibilities as required by office needs.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service