Phone Triage Registered Nurse, Pediatrics, Baptist San Jose

Baptist Health System, Inc.•San Jose, CA
•Onsite

About The Position

Baptist Health is hiring a full-time Phone Triage Registered Nurse at Baptist Pediatrics on San Jose in Jacksonville, Florida. The role is a weekday day-shift opportunity, Monday through Friday, from 8:00 AM to 5:00 PM. The nurse’s primary responsibility is phone triage, supporting 10 providers in a busy, fast-paced office. The position also involves face-to-face interaction with patients.

Requirements

  • Associate's degree in Nursing.
  • Basic Life Support (BLS) certification.
  • Licensed Registered Nurse.

Nice To Haves

  • Clinical experience is preferred.

Responsibilities

  • Triage telephone calls.
  • Interpret symptoms and communicate a plan of care.
  • Educate patients and families on treatment plans.
  • Manage prior authorizations for medications.
  • Coordinate workflow related to clinical questions.
  • Room and triage patients for providers.
  • Review and respond to clinical messages received through the patient portal.
  • Use strong communication and documentation skills.
  • Perform additional responsibilities based on office needs.
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