Triage Nurse-Gynecologic Oncology Full Time Days

Northwestern Memorial Healthcare • Lake Forest, IL

2d • Onsite

About The Position

The Triage Nurse provides clinically expert triage services within a physician’s practice, serving as a liaison between patients and physicians. The nurse assesses the acuity of patient symptoms and communicates findings to physicians as appropriate, while providing clinical education to patients and staff. This role requires strong customer service and communication skills and effective teamwork focused on putting patients first. The position supports Gynecologic Oncology at Lake Forest Hospital and is full time, 40 hours per week, Monday through Friday.

Requirements

• Graduate of an accredited Registered Nurse program.
• At least 3 years of experience in a hospital or outpatient setting.
• Current Registered Nurse license issued by the State of Illinois.
• American Heart Association Basic Life Support (BLS) CPR certification.
• Demonstrated competency for age-related responsibilities.
• Excellent customer service and communication skills and the ability to function effectively as part of a team.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Specialty certification.
• At least 5 years of experience in a hospital or outpatient setting.
• Spanish-speaking ability.

Responsibilities

• Establish positive first impressions with patients and customers and serve as a patient advocate.
• Triage incoming telephone calls and electronic messages, prioritize and resolve them, involve providers as appropriate, and complete the communication cycle.
• Document all communications in the electronic medical record.
• Schedule provider visits when indicated by telephone assessment.
• Assist patients in obtaining appointments with specialists within Northwestern Medicine.
• Coordinate emergency and hospital transfers, including required paperwork and telephone communications.
• Administer medications and treatments according to nursing standards and provider orders.
• Provide clinical education to patients and staff.
• Help coordinate and monitor clinical staff activities to ensure adequate coverage and adherence to OSHA and CDC guidelines.
• Assist with orientation of new staff members.
• Assist with specific process-improvement projects as assigned.
• Administer intravenous and injectable medications to adult, geriatric, and wheelchair-bound patients when required.
• Demonstrate competency for age-related responsibilities and maintain quality control throughout patient care.
• Ensure exam rooms and equipment are maintained according to OSHA and CDC guidelines.
• Participate in departmental quality-improvement activities.
• For nurses in Immediate Care Clinics, float to other Immediate Care Clinics or departments.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree