Triage Nurse-Gynecologic Oncology Full Time Days

Northwestern Memorial Healthcare • Lake Forest, IL

4d • $35 - $55 • Onsite

About The Position

The Triage Nurse provides clinically expert triage services within a physician’s practice, serving as a liaison between patients and physicians. The role assesses and determines the acuity of patient symptoms and communicates findings to physicians as appropriate. It also includes educating patients and staff about clinical issues and delivering excellent customer service as part of a highly effective, patient-first team. This full-time role supports Gynecologic Oncology at Lake Forest Hospital and is scheduled Monday through Friday, 40 hours per week.

Requirements

• Graduate of an accredited registered nurse program.
• At least 3 years of experience in a hospital or outpatient setting.
• Current Registered Nurse license issued by the State of Illinois.
• American Heart Association Basic Life Support (BLS) CPR certification.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Specialty certification.
• At least 5 years of experience in a hospital or outpatient setting.
• Spanish speaking.

Responsibilities

• Establish positive first impressions with patients and customers and serve as a patient advocate.
• Triage incoming telephone calls and electronic messages, prioritize and resolve them, involve the provider as appropriate, and complete the communication cycle.
• Document all communications in the electronic medical record.
• Schedule provider visits when telephone assessment indicates they are needed.
• Assist patients in obtaining appointments with specialists within Northwestern Medicine.
• Coordinate emergency and hospital transfers, including related paperwork and telephone communications.
• Administer medications and treatments in accordance with Nursing Standards and provider orders.
• Educate patients and staff concerning clinical issues.
• Assist in coordinating and monitoring clinical staff activities to ensure adequate coverage and adherence to OSHA and CDC guidelines.
• Assist with orientation of new staff members.
• Perform other assigned duties, which may include assisting with specific process improvement projects.
• Administer intravenous and injectable medications to adult, geriatric, and wheelchair-bound patients, demonstrating competency for age-related responsibilities.
• Maintain quality control during patient care and ensure exam rooms and equipment are maintained according to OSHA and CDC guidelines.
• Participate in departmental quality improvement activities.
• For triage nurses in Immediate Care Clinics, float to other Immediate Care Clinics or departments.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• Benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree