Triage Nurse RN - OBGYN

Best Care•Omaha, NE

18h•Onsite

About The Position

The Triage Nurse provides telephone triage to support patients’ plans of care and promptly identify high-risk conditions. The role assesses, monitors, records, and reports changes in patient condition, prioritizes patient needs, and communicates with providers and patients. The nurse also prepares, assists, and instructs patients during examinations and treatment and provides health education to family members. This position is based at the Medical Office Building - MWH, 717 N 190th Plz., Elkhorn, Nebraska. The schedule is Monday through Friday, with hours between 8 a.m. and 5 p.m. Responsibilities span floor and telephone duties, including patient assessments, care coordination, examination preparation, medication and prescription processes, specimen collection, documentation, and maintaining an organized work area.

Requirements

Graduate of an accredited school of nursing; RN required.
At least 1 year of clinical experience.
Current valid Registered Nurse (RN) license, valid compact multistate license, or temporary permit while awaiting licensure.
Knowledge of medical terminology and procedures.
Knowledge of medicine, including recognition and diagnosis of diseases, deformities, and other illnesses.
Ability to manage time effectively and prioritize tasks.
Ability to type information proficiently and enter details quickly into a computer.
Ability to provide caring patient care when speaking with patients and family members.
Ability to listen critically to patient questions and provider information and convey information effectively.
Ability to anticipate, recognize, and resolve problems and to problem-solve across daily activities with flexibility.
Ability to learn and proficiently navigate computer programs containing patient information.
Strong verbal communication skills for positive interaction with providers, staff, and patients.
Ability to follow written and verbal instructions and directions.
Understanding of HIPAA.

Nice To Haves

Current American Heart Association or American Red Cross Basic Life Support (BLS) certification at time of hire is strongly preferred; BLS is required within 3 months of hire.
American Heart Association Advanced Cardiac Life Support (ACLS) certification preferred.

Responsibilities

Perform telephone triage, assess patient needs, consult patient charts, document and report patient conditions, prioritize calls, and provide advice based on provider instructions and practice protocols.
Return patient calls and messages, communicate test results, and adhere to applicable department protocols and timing expectations.
Provide patient and family education at the direction of providers and recommend appropriate community resources as needed.
Document labs, procedures, and appointments on tracking forms; follow up on missed appointments and procedures; and assist Health Coaches with patient lists and scheduling as directed.
Maintain clean, organized work areas, examination rooms, and equipment.
Handle prescription renewals and inquiries, discuss questions with providers, relay information to pharmacies, and complete pharmacy requests according to protocols.
Provide age-specific care and support patient understanding and comfort with treatment.
Complete nursing assessments, use nursing judgment to develop care plans, determine illness severity and appropriate interventions, document calls using the SBAR format, communicate between providers and patients, evaluate and document patient understanding, and coordinate referrals to specialists.
Prepare examination rooms and equipment, set up instruments, and stock supplies.
Prepare patients for provider examinations by reviewing medical records, weighing patients, checking vital signs, reconciling medications, and obtaining relevant information.
Assist providers by retrieving tests and medical records and obtaining lab work as directed.
Dispense medications at a provider’s direction and instruct patients and family members on medication use and treatment.
Assist with or perform phlebotomy; label and handle specimens, complete requisitions, collect specimens according to procedures, and perform and document quality control activities.
Ensure accurate order entry and complete required documentation.