RN Triage - OBGYN

Endeavor Health•Naperville, IL

7d•Onsite

About The Position

The RN Triage – OBGYN provides telephone and electronic triage, evaluates patient concerns, and directs patients to an appropriate level of care or provides home medical advice according to protocol. The position also supports in-office patient care by preparing patients and exam rooms, recording vital signs and patient information, administering immunizations, and assisting with diagnostic and other procedures. The role is based at 100 Spalding Drive in Naperville and requires travel to Plainfield. It is a full-time position of 40 hours per week, with hours varying Monday through Friday and shifts of 8 or 10 hours.

Requirements

Current State of Illinois Registered Nurse licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) — required.
Basic Life Support (BLS) certification issued by the American Heart Association — required.

Nice To Haves

Bachelor of Science degree — preferred.
One year of telephone triage experience, preferably in a medical practice setting — preferred.

Responsibilities

Review patient voicemails and communicate with patients by telephone or MyChart to determine and direct them to an appropriate level of care, or provide appropriate home medical advice according to protocol.
Conduct telephone assessments using nursing skills, intervene according to patient needs, and provide instructions to patients or caregivers.
Evaluate patient and caregiver understanding of instructions using the teach-back methodology.
Communicate relevant information and issues to appropriate clinical staff by telephone or through the EMR.
Direct patients with high-risk symptoms, including chest pain, abdominal pain, severe headaches, or signs of stroke, to the emergency department immediately.
Arrange physician appointments for patients who do not require emergency department care.
Escort patients to examination rooms, obtain and electronically record vital signs, and document the reason for the visit and other patient data.
Keep patients comfortable while they wait for a provider.
Prepare patients for examinations or procedures and set up rooms with necessary equipment.
Perform immunizations and assist with diagnostic and other in-office procedures, including colposcopy, LEEP, ESSURE, ablation, lab tests, venipuncture, and specimen collection.