Triage Agent
Best Buy•Spanaway, WA
•$21 - $30
About The Position
The Triage Agent prepares customer electronic products for repair, including basic part replacement, cleaning, and preparation for shipment. The role prepares and sets up units by removing products from shipping cartons and lifting them onto test racks. The Triage Agent helps create a positive customer experience by building relationships and providing solutions to customer needs.
Requirements
- Able to stand and sit for long periods of time.
- Able to lift up to 50 pounds, with or without accommodation.
- Able to work in a non-climate-controlled environment.
Responsibilities
- Drive a positive customer experience by building relationships and providing solutions to customer needs.
- Complete serial and model verification and basic functionality testing to assist Repair Agents.
- Complete basic parts replacements.
- Complete final cleaning and unit preparation, and verify repair units are ready to be shipped.
- Prepare and set up units, including removing products from shipping cartons and lifting them onto test racks.
Benefits
- Competitive pay
- Employee discount
- Financial savings and retirement resources
- Support for physical and mental well-being
- 401(k) plan
- Paid time off, subject to eligibility and applicable conditions
- Stock purchase plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
