Triage Nurse

Wichita Urology Group•Wichita, KS

About The Position

The Triage Nurse is an RN or LPN in a clinical setting who assesses patients by phone and determines their level of need for medical assistance. The nurse evaluates the type and severity of an injury or illness, symptoms, and the patient’s explanation, using established criteria to assign triage priority. The role works closely with physicians, advanced practice providers (APPs), patients, caregivers, staff, and other members of the patient’s healthcare team.

Requirements

  • Graduate of an accredited RN or LPN program.
  • Current licensure by the Kansas State Board of Nursing.
  • Maintain continuing education hours in accordance with Kansas State Board of Nursing requirements.
  • Valid Kansas driver’s license.
  • BLS certification.
  • Skills in appropriate documentation and records maintenance.
  • Skill in using a PC, multi-line phone, copier, fax, and printer.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply written guidelines and procedures to standard work practice.
  • Ability to speak effectively before individuals and/or groups.
  • Ability to hear average or normal conversations and receive ordinary information.
  • Frequent and regular wrist, hand, and/or finger movements; good manual dexterity and ability to use both hands and tools to manipulate small and delicate parts.
  • Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
  • Ability to sit for prolonged periods.

Responsibilities

  • Answer incoming calls, assess patients, and assign triage priority based on the information provided.
  • Work directly with the Physician and APP to support optimal patient outcomes.
  • Act as a liaison between the Physician and patients, caregivers, and other members of the patient’s healthcare team.
  • Document patient care services in patient records.
  • Communicate effectively with the Physician, APP, patients, caregivers, and staff members.
  • Maintain patient privacy and confidentiality of information and records at all times.
  • Communicate with and assist the In-Office Dispensing department regarding patient education, medication, and durable medical equipment (DME).
  • Perform other duties as assigned.
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