Nurse Triage

Florida Cancer Specialists & Research Institute•Estero, FL

About The Position

Florida Cancer Specialists & Research Institute is hiring a Triage Nurse to provide individualized care and clinical guidance to oncology patients, families, and caregivers. Under general supervision and in accordance with established policies, procedures, and professional guidelines, the nurse triages patient calls and supports ongoing healthcare needs. The role involves symptom management, care coordination, patient education, clinical documentation, and collaboration with physicians and the multidisciplinary cancer care team. The position is based at the Estero Office; the description also refers to working autonomously with a virtual team in a remote work environment.

Requirements

Current multistate or Florida single-state Registered Nurse licensure.
At least an Associate Degree in Nursing.
Basic Life Support (BLS) certification.
At least two years of experience as a registered nurse.
At least one year of oncology experience.
Strong organizational skills and ability to prioritize and reprioritize quickly.
Ability to develop collaborative relationships internally and externally.
Strong written communication skills.
Strong telephone assessment and communication skills.
Ability to work autonomously and with a virtual team in a remote work environment.
Strong oncology side-effect and triage management skills.
Proficiency in Microsoft Word, Excel, and Outlook.
High-level critical-thinking skills.

Nice To Haves

Bachelor’s Degree in Nursing.
Oncology Certified Nurse (OCN®) certification.

Responsibilities

Triage oncology patient calls regarding treatment, surgery, and appointment information.
Monitor patients and provide symptom management.
Manage high-risk, complex patient care with the goal of minimizing emergency department visits and inpatient readmissions.
Assess barriers to care and address patient, caregiver, and family needs to support optimal outcomes.
Provide individualized ongoing education, resources, and referrals to patients and caregivers.
Assist physicians and PA-C/ARNP staff with patient and family interactions needed to resolve clinical issues.
Complete requested clinical documentation.
Maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team in collaboration with the manager.
Facilitate communication among cancer care team members to prevent fragmented or delayed care.
Review, evaluate, and report diagnostic tests to assess patient conditions.
Answer questions and provide patient education and clinical direction following chemotherapy, radiation, infusion treatments, and surgery.
Work as an integral team member and comply with Florida State Board of Nursing rules and regulations.
Provide coverage for the infusion floor or shot room as needed.