Treatment Plan Coordinator

U.S. Oral Surgery Management • Encino, CA

10d

About The Position

The Treatment Plan Coordinator manages patient treatment plans and associated fees, helping relieve the surgeon from discussing these details with patients. The role combines administrative work and patient interactions and contributes to patient satisfaction and office efficiency. The coordinator presents treatment plans and fees, assists with financing and payment arrangements, schedules follow-up appointments, verifies insurance coverage, submits claims, posts payments, manages collections, oversees patient accounts, and supports front-office operations. The position works collaboratively with other office professionals and may take on additional duties as assigned.

Requirements

• High school diploma or equivalent.
• Previous dental or medical administrative experience.
• Familiarity with dental or medical practice management systems.
• Ability to multitask and work as a self-starter in a fast-paced environment.
• Customer service experience and a commitment to providing a superior patient experience.
• Strong verbal and written communication skills.
• Patient-centric approach that supports patient satisfaction and office efficiency.
• Ability to positively influence patients, coworkers, referring offices, and the practice.

Nice To Haves

• Previous experience in dental or medical billing.

Responsibilities

• Present treatment plans to patients and explain procedures and associated fees.
• Assist patients with financing and payment arrangements to support affordability and compliance.
• Schedule returning patients for follow-up treatments and appointments.
• Verify insurance coverage, send claims, post payments, and manage collections.
• Oversee patient accounts and ensure accurate, timely updates.
• Manage front-office tasks to support a smooth and efficient workflow.
• Collaborate with other professionals and handle administrative tasks for the office.
• Adapt to changing practice needs and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED