Treatment Plan Coordinator

North American Dental Group • Heath, OH

1d

About The Position

The Treatment Plan Coordinator supports a dental practice focused on patient-first care. The role includes greeting and scheduling patients, collecting co-payments, presenting treatment plans, helping schedules meet production goals, and preparing reports on production goals. The coordinator advocates for and educates patients as they make plans for dental care. The schedule is Monday through Thursday, 8:30 a.m.–5 p.m., with an alternating Tuesday-through-Friday schedule.

Requirements

• At least 1 year of dental experience.
• Strong multitasking and time-management skills.
• Outgoing, friendly, and professional personality, with excellent customer-service and organizational skills.
• Strong computer skills, knowledge of Microsoft Office products and dental software, and ability to learn new programs.
• Able to work with urgency and manage multiple tasks throughout the day.

Nice To Haves

• Experience in a dental or medical field with scheduling and insurance verification is preferred.

Responsibilities

• Answer incoming calls using proper telephone etiquette and respond to inquiries from potential patients.
• Help patients prioritize treatment and establish a schedule and payment plan for dental services.
• Present cases and treatment plans, including chair-side treatment planning.
• Conduct treatment plan consultations with new and existing patients, addressing concerns and answering questions.
• Schedule, reschedule, and confirm new patient appointments; offer flexibility when arranging appointments and help maintain full schedules and office schedule flow.
• Greet and schedule patients and collect co-payments.
• Help ensure schedules meet production goals and develop reports on production goals.
• Advocate for and educate patients about dental care plans.

Benefits

• Competitive paid time off for full-time and part-time team members, increasing with career growth.
• Comprehensive benefits package, including 401(k).
• Career growth opportunities and continuing education.
• An atmosphere that allows freedom and individuality.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed