Treatment Plan Coordinator

North American Dental Group • Tolland, CT

4d

About The Position

The Treatment Plan Coordinator supports a dental practice by greeting and scheduling patients, collecting co-payments, presenting treatment plans, and helping ensure schedules meet production goals. The coordinator also develops reports on production goals and serves as an advocate and educator, helping patients understand and plan for dental care. The role involves communicating with new and existing patients, addressing concerns and questions about treatment, and coordinating appointment scheduling and payment planning.

The practice is open Monday through Friday. The position is described as full-time for purposes of this extraction; the listed health, dental, and vision insurance benefits apply to full-time employees.

Requirements

• At least 1 year of dental experience.
• Ability to multitask and manage time effectively.
• Outgoing, friendly, and professional personality.
• Excellent customer service and organizational skills.
• Strong computer skills, knowledge of Microsoft Office products, and ability to learn new programs.
• Friendly, professional, organized approach, with a sense of urgency and ability to manage multiple tasks throughout the day.

Nice To Haves

• Experience in the dental or medical field with scheduling and insurance verification.
• Knowledge of dental software.

Responsibilities

• Greet and schedule patients.
• Collect patient co-payments.
• Present dental treatment plans, including chair-side treatment planning and case presentations.
• Help patients prioritize treatment and establish plans for scheduling and payment for dental services.
• Conduct treatment plan consultations with new and existing patients, address concerns, and answer questions about dental treatment plans.
• Answer incoming calls using proper telephone etiquette and respond to inquiries from potential patients.
• Schedule, reschedule, and confirm new-patient appointments.
• Promote flexibility and care when offering appointment opportunities to patients seeking care.
• Help maintain full schedules and effective office schedule flow.
• Work to ensure schedules meet production goals.
• Develop reports on production goals.

Benefits

• Health, dental, and vision insurance for full-time employees
• Healthcare spending account
• Paid time off
• 401(k)
• Voluntary life and disability insurance
• Employee assistance program
• Referral program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed