Treatment Plan Coordinator
About The Position
George A Maranon, DDS and MD Shahe Dishakjian, DDS are seeking a dedicated, detail-oriented Treatment Plan Coordinator for their Encino, California practice. The coordinator manages patient treatment plans and associated fees, allowing the surgeon to focus on clinical care rather than discussing these details. The role combines administrative responsibilities with patient interactions and offers opportunities for learning and growth. The position involves presenting treatment plans and fees, assisting patients with financing and payment arrangements, scheduling follow-up appointments, verifying insurance coverage, submitting claims, posting payments, managing collections, and maintaining accurate patient accounts. The coordinator also handles front-office work and collaborates with other professionals to support an efficient practice.
Requirements
- High school diploma or equivalent.
- Previous dental or medical administrative experience.
- Familiarity with dental or medical practice management systems.
- Ability to multitask and work as a self-starter in a fast-paced environment.
- Customer service experience and ability to provide a superior patient experience.
- Strong verbal and written communication skills.
- Patient-centric approach and ability to positively influence patients, coworkers, referring offices, and the practice.
Nice To Haves
- Previous experience in dental or medical billing.
Responsibilities
- Present treatment plans to patients and explain procedures and associated fees.
- Assist patients with financing and payment arrangements to support affordability and compliance.
- Schedule returning patients for follow-up treatments and appointments.
- Verify insurance coverage, submit claims, post payments, and manage collections.
- Oversee patient accounts and ensure information is accurate and updated promptly.
- Manage front-office tasks to support a smooth and efficient workflow.
- Collaborate with other professionals and handle administrative tasks that support the office.
- Adapt to the evolving needs of the practice and take on other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
