Treatment Coordinator

Carolinas Dentist • Cary, NC

8d

About The Position

The Treatment Coordinator educates patients about treatment plans, consults with them, and presents proposed care. The role also supports patient scheduling, appointment confirmation, insurance verification, account accuracy and payment collection, and the development of doctor and hygiene schedules. The Treatment Coordinator greets patients and manages check-in and check-out before and after treatment, and supports marketing and promotional efforts to help stimulate new patient growth.

Requirements

• High school diploma or equivalent.
• At least two years of front-office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of dental software is strongly preferred.
• Front-office experience in a dental setting is preferred.

Responsibilities

• Educate, consult with, and present treatment plans to patients.
• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Enter information into dental software and patient accounts.
• Review patient accounts to ensure information is complete and accurate.
• Collect payments due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet patients and check them in and out before and after treatment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED