Treatment Coordinator

Carolinas Dentist•Raeford, NC

About The Position

The Treatment Coordinator educates and consults with patients, presents treatment plans, and coordinates appointments and patient accounts. The role verifies insurance, maintains accurate patient information in dental software, collects payment for services, and supports doctor and hygiene scheduling. The coordinator also assists with marketing and promotional activities to encourage new patient growth and greets patients before and after treatment.

Requirements

  • High school diploma or equivalent.
  • At least two years of front office experience, preferably in a dental setting.
  • Proficiency with Microsoft Office Suite.

Nice To Haves

  • Knowledge of dental software.

Responsibilities

  • Educate and consult with patients and present treatment plans.
  • Schedule and confirm patient appointments.
  • Verify insurance for all clinical appointments.
  • Enter information into dental software and patient accounts.
  • Review patient accounts to ensure information is complete and accurate.
  • Collect monies due for services rendered.
  • Develop and maintain doctor and hygiene schedules as necessary.
  • Support marketing and promotional activities to increase and stimulate new patient growth.
  • Greet patients and check them in and out before and after treatment.
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