Treatment Coordinator - Smile Grand Haven

SGA Dental Partners•Grand Haven, MI
•$20 - $22

About The Position

Smile Grand Haven is seeking a Treatment Coordinator to support patients and coordinate scheduling in a warm, welcoming, patient-centered dental practice. The role involves explaining treatment options and costs, managing surgery schedules between referring offices and surgery teams, and gathering required patient information and documentation. The coordinator also supports positive communication among patients, offices, and care teams. The position pays $20–$22 per hour.

Requirements

  • Excellent interpersonal communication and customer service skills.
  • Experience with and understanding of accounting and office systems, such as Microsoft Office and Excel.
  • Efficient work ethic and attention to detail when handling clerical procedures, patient data, scheduling, and filing.
  • Ability to pass a full-panel drug screening as a condition of employment.

Nice To Haves

  • Experience with dental software systems.

Responsibilities

  • Coordinate and explain treatment options and related costs to patients.
  • Manage surgery schedules for assigned locations between referring offices and surgery teams.
  • Collect necessary data, clearances, consent forms, and payments.
  • Communicate positively with all parties involved.

Benefits

  • Paid holidays and paid time off (PTO).
  • 401(k) retirement plan.
  • Health and vision insurance.
  • Employer-paid dental insurance.
  • Employer-paid life insurance.
  • Care.com membership.
  • Employee Assistance Program.
  • Supplemental disability, critical illness, and accident coverage.
  • Paid scrub allowance.
  • Career growth and development opportunities.
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