Coordinator-Treatment

Loma Linda•Loma Linda, CA
•$23 - $29

About The Position

The Coordinator-Treatment manages and coordinates patient care and scheduling. The role ensures schedules are efficient and productive and maintains follow-up systems for unscheduled treatment. The Coordinator receives outgoing and incoming patients, completes financial arrangements, and schedules treatment in partnership with the dentist and dental assistant. The position also maintains contact with patients regarding scheduled appointments and performs other duties as needed. Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. Its stated mission is to continue the teaching and healing ministry of Jesus Christ, and its core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness.

Requirements

  • Minimum two years of office experience.
  • Ability to read, write legibly, and speak English with professional quality.
  • Ability to use a computer, printer, and necessary software programs, such as Word, Excel, Outlook, and PowerPoint.
  • Ability to operate and troubleshoot basic office equipment required for the position.
  • Ability to communicate positively, effectively, and professionally with others, including by telephone.
  • Ability to work calmly and respond courteously under pressure, collaborate, and accept direction.
  • Ability to think critically, manage multiple assignments, organize and prioritize workload, problem solve, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
  • Ability to distinguish colors as necessary; hear sufficiently for general conversation in person and by telephone and distinguish workplace sounds; and see adequately to read computer screens and necessary written documents.
  • Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

  • Associate's degree preferred.
  • Minimum one year of dental office experience with insurance billing and/or patient management experience preferred.
  • Dental Assisting certificate preferred.

Responsibilities

  • Manage and coordinate patient care and patient scheduling.
  • Ensure schedules are efficient and productive.
  • Maintain follow-up systems for unscheduled treatment.
  • Receive outgoing and incoming patients and complete their financial arrangements.
  • Schedule treatment in partnership with the dentist and dental assistant.
  • Maintain contact with patients regarding scheduled appointments.
  • Perform other duties as needed.
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