Traveling Community Operations Support Manager

AIR Communities•Moreno Valley, CA

11h•$90,000 - $110,000

About The Position

AIR Communities is seeking a traveling property management leader to provide operational support across its national portfolio. The position acts as a key resource for communities facing leadership vacancies, leasing or occupancy challenges, acquisitions, operational transitions, and other critical business needs. The manager partners with onsite and regional leadership to stabilize operations, improve performance, coach teams, and support exceptional resident experiences. The role may serve as acting Community Manager for assigned communities and provide operational oversight during vacancies and transitions. It also supports acquisition integration, financial performance, property audits, compliance initiatives, and corrective action plans. This is a highly visible, travel-intensive position requiring up to 75% travel—approximately three weeks per month—and is suited to an experienced property management leader who enjoys variety and problem-solving.

Requirements

Ability and willingness to travel up to 75% of the time, including extended assignments throughout the AIR portfolio.
Easy access to a major airport.
At least 5 years of multifamily property management experience.
At least 2 years of experience as a Community Manager overseeing day-to-day property operations.
Proven success improving occupancy, leasing performance, resident satisfaction, and operational results.
Ability to lead through change, stabilize operations, and drive results in challenging situations.
Strong coaching, team-building, and leadership skills, including the ability to influence and develop teams across multiple locations.
Excellent communication, customer service, problem-solving, and organizational skills.
Ability to adapt quickly to new markets, teams, and business environments while maintaining performance and professionalism.

Nice To Haves

Experience managing large, complex, or high-volume communities.
Multi-site supervision or regional support experience.

Responsibilities

Serve as acting Community Manager for assigned communities, providing leadership and operational oversight during staffing vacancies, transitions, and other critical business situations.
Partner with Regional Managers and onsite teams to improve occupancy, leasing performance, resident retention, customer service scores, and overall property performance.
Analyze community performance metrics and implement action plans to drive leasing activity, increase revenue, and improve operational efficiency.
Coach, mentor, and train community teams; develop talent and reinforce operational standards and best practices.
Assess and support communities facing operational hardships, staffing challenges, or performance concerns, and execute improvement strategies.
Lead onboarding and integration of newly acquired communities, including implementation of company processes, systems, culture, and service standards.
Oversee financial performance, including budgeting, forecasting, expense management, and profitability initiatives.
Collaborate with Operations, Service, and Regional leadership on property audits, compliance initiatives, and corrective action plans.
Serve as a subject matter expert in community operations, leasing excellence, financial management, and team development.
Build relationships across the portfolio and act as a culture ambassador and operational partner.

Benefits

25% rent discount at any AIR community, subject to application and exclusions.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with employer contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on products and services.
Professional development, leadership training, and career growth opportunities.
Target annual bonus.