Traveling Community Manager

Housing Development Cor•Hamburg, PA

3d•$56,000 - $62,000•Onsite

About The Position

Housing Development Corporation MidAtlantic (HDC) is hiring a full-time Traveling Community Manager to support daily operations across its Northeast Tier portfolio in Pennsylvania. The role provides on-site operational support at communities throughout the tier, traveling 3–4 days per week, and covers vacant Community Manager positions or staffing gaps as assigned. It also supports the Assistant Regional Manager function by assisting the Regional Manager with portfolio oversight, operational follow-up, staff support, and priority projects. The position reports to the Regional Manager, follows assigned weekly priorities, provides progress updates, and escalates concerns. Responsibilities span leasing, occupancy, rent collection, recertifications, resident relations, work orders, unit turnovers, inspections, invoice processing, and maintaining accurate property records. The manager must understand Low-Income Housing Tax Credit and HUD Section 811 programs and comply with applicable affordable housing regulations, Fair Housing requirements, company policies, and reporting deadlines. Strong customer service, organization, flexibility, sound judgment, and professional communication with residents, applicants, staff, vendors, and community partners are essential. The role requires a high school diploma or equivalent and a valid driver’s license. Knowledge of Low-Income Housing Tax Credit compliance and the HUD Section 811 program is required, as is familiarity with recertifications, leasing and occupancy management, rent collection and delinquency follow-up, Fair Housing, and reasonable accommodations. Candidates must successfully complete a drug screening and criminal background check. The work environment includes indoor and outdoor work and moderate physical demands, including lifting up to 25 pounds and continuous standing, bending, walking, and lifting.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Knowledge of Low-Income Housing Tax Credit compliance.
Knowledge of the HUD Section 811 program.
Knowledge of recertifications, leasing and occupancy management, rent collection and delinquency follow-up, Fair Housing, and reasonable accommodations.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
Excellent communication skills and an interest in working with people.
Successful completion of a drug screening and criminal background check.
Ability to meet moderate physical demands, including lifting up to 25 pounds and continuous standing, bending, walking, and lifting.

Nice To Haves

COS, TCS, HCCP, or comparable certification.
Knowledge of HOTMA and NSPIRE.
Willingness to learn property management software and standard office technology.

Responsibilities

Serve as the primary on-site leader, fostering a welcoming, safe, and professional community environment.
Engage regularly with residents and respond promptly and respectfully to concerns using a trauma-informed approach.
Collaborate with Resident Services to support housing stability, connection, and resident well-being.
Maintain an on-site presence to manage daily operations and respond to emergencies as required.
Provide temporary relief coverage for staffing vacancies in the region as needed.
Lead leasing activities, including marketing updates, waitlist management, and determining applicant program eligibility.
Manage rent collection to support timely payments and monthly, quarterly, and annual goals.
Process and track resident applications and determine income and program eligibility.
Coordinate with maintenance staff and verify vacant apartments are prepared for occupancy within required deadlines.
Maintain accurate and complete resident files and comply with applicable LIHTC, HUD, RD, and Section 811 regulations.
Complete income certifications and annual recertifications accurately and on time.
Coordinate and prepare for audits and third-party inspections, proactively identifying and correcting file issues.
Supervise on-site personnel and vendors to maintain property conditions and curb appeal.
Monitor property condition, cleanliness, and safety, and ensure resident work orders are resolved promptly and professionally.
Monitor financial performance, identify and correct expense or revenue issues, and work toward positive net income and performance above budget.
Process and track invoices, ensure timely vendor payments, and document activity in property management systems.
Represent HDC professionally and respectfully with external partners and governmental agencies.
Travel to communities throughout the Northeast Tier 3–4 days per week to provide operational support and cover vacancies or staffing gaps.
Assist the Regional Manager with portfolio oversight, operational follow-up, staff support, and priority projects; complete assigned weekly priorities, provide progress updates, and escalate concerns.

Benefits

Medical, dental, and vision coverage available on the first day.
401(k) with 3.5% employer match.
4–6 weeks of paid time off.
11 paid holidays plus a floating holiday, available on the first day.
12 weeks of paid parental leave.
Early office closings on Fridays: 3 p.m. in spring, fall, and winter; noon in summer.
Employer-paid life and long-term disability insurance.
Employee Assistance Program.
Student loan reimbursement for eligible nonprofit employees.
Employee housing opportunities.
Paid and subsidized professional development.
Quarterly incentive performance bonus.