Traveling Community Manager (Affordable Housing)

Pratum Companies • Gaithersburg, MD

2d • $55,000 - $75,000 • Onsite

About The Position

The Traveling Community Manager provides on-site management for one or more residential multifamily apartment communities across Pratum Companies’ nationwide portfolio. The role primarily supports communities in the Washington, DC metropolitan area, including Virginia and Maryland, but requires overnight travel to any state for operational coverage. The candidate must live within 30 minutes of a major airport in the mid-Atlantic and have reliable transportation.

The manager oversees daily property operations, outreach, leasing, sales, and customer service; ensures compliance with affordable housing requirements and applicable policies and regulations; supports resident services and community activities; prepares operational and financial reports; and leads property staffing, training, and development. The position requires availability to work any day of the week throughout the year, scheduled on-call service, overtime when requested, and attendance at some after-hours resident events. Travel may also be required for owner gatherings.

This is an exempt role with an anticipated annual pay range of $55,000–$75,000 for a new employee, depending on relevant factors. Discretionary and/or performance-based bonuses may be available. The posting also states that full-time positions of 30 or more hours per week are eligible for two weeks of paid vacation, three weeks of sick and related leave, 11 paid holidays, and health and welfare benefits.

Requirements

• At least four years of experience working in Tax-Credit, HUD Project-Based Section 8, and Market-Rate property management.
• At least three years of experience in residential property management as a Community Manager.
• Marketing, leasing, and leadership experience.
• Strong operational, compliance, and regulatory understanding, including deep knowledge of HUD Project-Based Section 8 programs and familiarity with Low-Income Housing Tax Credit (LIHTC).
• Knowledge of local, state, and federal Fair Housing laws and regulations.
• Superior customer service skills and the ability to handle difficult people and challenging situations while maintaining a positive, calm demeanor.
• Ability to communicate and present information effectively and accurately, verbally and in writing.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Experience and proficiency with RealPage OneSite.
• Proven financial and accounting acumen, including the ability to read a budget, conduct financial analysis, and provide practical narrative and financial reporting.
• High school diploma, GED, or equivalent.
• Ability to read and write English fluently, perform intermediate mathematical functions accurately, and understand and use on-site resident management software functions.
• Basic computer and Internet knowledge; ability to use Outlook and OneSite/Yardi; intermediate knowledge of Microsoft Suite applications.
• Ability to live within 30 minutes of a major airport in the mid-Atlantic and have reliable transportation.
• Ability to work any of the seven days of the week, year-round; consistently work scheduled hours; work overtime when requested; serve on call; and attend certain after-hours resident events.
• Ability to physically access all exterior and interior parts of the property and amenities, and to push, pull, lift, carry, or maneuver up to 50 pounds independently and 100 pounds with assistance.

Nice To Haves

• Two years of supervisory experience, with a track record of effectively working with all levels of staff and management.
• Experience with Yardi software systems.
• CPO, COS, and/or BOS certifications.
• HCCP and SHCM certifications or equivalent.

Responsibilities

• Provide on-site management of one or more residential multifamily apartment communities.
• Manage day-to-day outreach, sales, leasing, and customer service efforts to meet or exceed performance targets.
• Monitor property operations and staff to ensure compliance with Fair Housing and Fair Credit Reporting requirements, Human Resources and Operations policies and procedures, and Safety Management programs.
• Provide affordable housing and rental services and ensure compliance with certifications, recertifications, leases, and related requirements.
• Promote Resident Services initiatives and engage residents in social, educational, planned activities, and events.
• Prepare operational and financial data reports for the Regional Property Manager, Property Staff Accounts, and other Corporate Departments as requested.
• Lead property staffing, training, and development initiatives.
• Serve on call as scheduled or necessary, work scheduled hours consistently, and work overtime when requested.
• Attend resident events after hours and travel to owner gatherings or other properties as required.
• Maintain ongoing personal development and career growth through corporate career-path activities and external sources as needed.

Benefits

• Two weeks of paid vacation for eligible full-time positions (30 or more hours per week).
• Three weeks of sick and related leave for eligible full-time positions (30 or more hours per week).
• 11 paid holidays for eligible full-time positions (30 or more hours per week).
• Health and welfare benefits for eligible full-time positions (30 or more hours per week).
• Potential eligibility for discretionary and/or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED