Traveling Community Operations Support Manager

AIR Communities•Moreno Valley, CA

10h

About The Position

AIR Communities is seeking a traveling property-management leader to support communities across its national portfolio. The role serves as an acting Community Manager and operational resource for communities experiencing leadership vacancies, leasing or occupancy challenges, acquisitions, operational transitions, or other critical business needs. Working with regional leaders and onsite teams, the manager helps stabilize operations, improve performance, coach teams, and deliver strong resident experiences. The position requires up to 75% travel, approximately three weeks per month throughout the year, including extended assignments.

Requirements

Ability and willingness to travel up to 75% of the time, including extended assignments throughout the portfolio.
Easy access to a major airport.
At least 5 years of multifamily property management experience.
At least 2 years of experience as a Community Manager overseeing day-to-day property operations.
Proven success improving occupancy, leasing performance, resident satisfaction, and operational results.
Demonstrated ability to lead through change, stabilize operations, and drive results in challenging situations.
Strong coaching, team-building, and leadership skills, including the ability to influence and develop teams across multiple locations.
Excellent communication, customer service, problem-solving, and organizational skills.
Ability to adapt quickly to new markets, teams, and business environments while maintaining performance and professionalism.

Nice To Haves

Experience managing large, complex, or high-volume communities.
Multi-site supervision or regional support experience.

Responsibilities

Serve as acting Community Manager during staffing vacancies, transitions, and other critical business situations.
Partner with Regional Managers and onsite teams to improve occupancy, leasing performance, resident retention, customer service scores, and overall property performance.
Analyze community performance metrics and implement action plans to drive leasing activity, revenue, and operational efficiency.
Coach, mentor, and train community teams, developing talent and reinforcing operational standards and best practices.
Assess and support communities facing operational hardships, staffing challenges, or performance concerns; execute improvement strategies.
Lead onboarding and integration for newly acquired communities, implementing company processes, systems, culture, and service standards.
Oversee financial performance, including budgeting, forecasting, expense management, and profitability initiatives.
Collaborate with Operations, Service, and Regional leadership on property audits, compliance initiatives, and corrective action plans.
Act as a subject matter expert in community operations, leasing excellence, financial management, and team development.
Build relationships across the portfolio and serve as a culture ambassador and trusted operational partner.

Benefits

25% rent discount at an AIR community, subject to application and exclusions.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with employer contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Professional development, leadership training, and career growth opportunities.
Target annual bonus.