Travel Consultant (Activations)

Hilton Grand Vacations • Orlando, FL

6d • Onsite

About The Position

As a Travel Consultant (Activations) Representative, you will contact guests who have purchased prepaid vacation packages and help them make travel arrangements. Using consultative sales strategies, you will provide tailored recommendations, create excitement around vacation experiences, and deliver exceptional customer service. This role is suited to people passionate about travel, sales, customer engagement, and achieving results in a fast-paced, high-energy environment.

This is an in-office position. The schedule is Monday through Friday, 11:30 a.m. to 8 p.m., with Saturdays based on business need. The listed start date is November 30.

The company offers base pay plus uncapped commissions, paid training, career growth opportunities, benefits beginning on the first day of work, and discounts. The posting describes full-time and part-time opportunities.

Requirements

• High school diploma or GED.
• Strong communication and relationship-building skills.
• Comfort working in a goal-oriented, performance-driven environment.
• Basic computer skills and ability to navigate multiple systems.

Nice To Haves

• Sales, customer service, hospitality, or call center experience preferred.

Responsibilities

• Contact guests who have purchased vacation packages.
• Assist customers in planning and booking travel experiences.
• Use consultative sales techniques to recommend vacation options and enhancements.
• Build excitement and create memorable guest experiences.
• Meet performance and sales goals in a team-oriented environment.
• Resolve guest inquiries confidently and professionally.
• Deliver exceptional customer service while promoting vacation experiences.
• Accurately document customer interactions and reservation details.
• Maintain knowledge of vacation products, promotions, and travel offerings.

Benefits

• Base pay plus uncapped commissions.
• Paid training.
• Career growth opportunities and promotion from within.
• Medical, dental, and vision plans.
• Education assistance.
• 401(k) with company match.
• Paid time off after 90 days of employment.
• Discounts on hotels, retailers, car rentals, theme parks, and more.
• Benefits begin on the first day of work, with no waiting period.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED