Travel Consultant

DP World•Union City, GA

2d•$58,000 - $65,000•Remote

About The Position

The Travel Consultant coordinates travel for employees deploying to, returning from, and transferring between data center projects across the United States. The role arranges flights, lodging, ground transportation, and itinerary changes in alignment with staffing plans, company travel policy, budgets, and project schedules. The position works from a company-approved home office and manages assigned priorities independently within delegated authority. It provides professional traveler communication and scheduled on-call assistance for disruptions and short-notice deployments. Occasional travel to deployment sites, company locations, or supplier meetings may be required; personal travel requirements and the primary work location will be confirmed for the assignment. The role develops deployment travel plans and forecasts; evaluates travel alternatives, providers, and supplier performance; manages travel budgets and records; and advises Operations and deployment leaders on options affecting cost, traveler needs, and readiness. It coordinates booking directly or through approved travel management partners, maintains readiness for requests with as little as 48 hours’ notice, and resolves disruptions within policy and spending authority. Decisions about unbudgeted spending, policy exceptions, and contractual commitments beyond the role’s delegation require approval from the appropriate leader. The employee must work an agreed schedule aligned with supported deployment locations and time zones. Business needs may require evening, weekend, holiday, or after-hours coverage under established coverage rotations and response expectations. Continuous traveler support is provided through an approved coverage plan; uninterrupted personal availability is not expected. The role primarily involves computer and telephone use, reviewing detailed travel and financial information, and communicating with employees and suppliers for extended periods. Essential functions may be performed with or without reasonable accommodation.

Requirements

High school diploma or equivalent and at least three years of corporate travel, group travel, workforce mobility, or comparable travel logistics experience; equivalent relevant education and experience may be considered.
Experience coordinating flights, hotels, and ground transportation for multiple travelers under short deadlines, using corporate travel tools or a travel management company.
Ability to evaluate alternatives, analyze travel costs, develop recommendations, and resolve complex travel issues within delegated authority.
Proficiency with spreadsheets, traveler rosters, tracking systems, email, and accurate financial records, including changes, cancellations, and ticket credits.
Strong organization, professional verbal and written communication, supplier coordination, and problem-solving skills.
Ability to work independently from a home office and manage competing priorities.
Ability to work an agreed schedule aligned with supported deployment locations and time zones; business needs may require evening, weekend, holiday, or after-hours coverage as assigned.
For home-based work, a company-approved home office with suitable workspace, reliable internet, and the ability to handle confidential conversations and traveler information securely.
Use of approved equipment, systems, and access controls and compliance with company remote-work, information-security, equipment, and expense policies.

Nice To Haves

Experience supporting workforce deployments involving hundreds of employees.
Experience negotiating hotel room blocks and arranging charter buses or recurring shuttles, managing travel budgets, and conducting supplier reviews.
Experience supporting data center, construction, logistics, or rotating-shift operations.
Relevant travel training or certification.
Knowledge of a global distribution system when direct ticketing is part of the approved role.

Responsibilities

Develop travel and mobility plans for assigned deployments, considering workforce volume, destinations, reporting dates, shift schedules, assignment duration, lodging capacity, transportation needs, and projected costs.
Evaluate travel arrangements and recommend options to Operations based on cost, service reliability, traveler needs, and launch readiness; identify constraints and feasible alternatives.
Develop and maintain travel forecasts and budgets by site and cost center, analyze spending and variances, recommend corrective actions, and obtain approvals for commitments or exceptions beyond delegated authority.
Evaluate travel providers and lodging and transportation options; coordinate proposed rates, room blocks, cancellation terms, billing arrangements, and service commitments with Procurement, and obtain required approvals before commitments.
Coordinate assigned deployment and return travel, including flights, lodging, rental vehicles, ground transportation, group bookings, extended stays, and approved itinerary changes.
Confirm traveler rosters, travel authorizations, cost centers, project dates, deployment priorities, and reporting requirements with Operations and HR before booking.
Respond to short-notice requests and travel disruptions by comparing and arranging approved alternatives; escalate safety concerns, emergencies, employee welfare issues, policy exceptions, and costs beyond assigned authority.
Provide scheduled on-call coverage, as assigned, for delays, cancellations, lodging problems, emergencies, and last-minute deployment changes.
Provide travelers with itineraries, confirmations, check-in and reporting instructions, contact information, emergency contacts, and travel updates; communicate changes clearly and professionally.
Monitor booking status, arrivals, roster changes, missed connections, and transportation gaps, coordinating with site leaders and travel partners to support deployment readiness.
Work with travel agencies, airlines, hotels, and transportation providers to resolve reservation problems and manage approved supplier relationships.
Track spending, credits, refunds, cancellations, unused tickets, outstanding reservations, and service failures; reconcile charges, folios, invoices, and booking records with Finance or the travel team and resolve discrepancies.
Support expense documentation and explain approved reimbursement procedures; refer payroll, taxable allowance, and policy exceptions to authorized specialists.
Coordinate approved accessibility and accommodation arrangements with employees and HR while limiting collection and sharing of sensitive information.
Maintain accurate travel records, deployment trackers, supplier records, contingency procedures, and coverage handoffs; protect confidential traveler and payment information using approved systems and access controls.
Develop and recommend improvements to travel readiness, booking controls, supplier escalation practices, contingency plans, and support processes; implement approved changes and assess their effectiveness.
Present travel readiness, supplier performance, spending, and issue updates and recommendations to deployment leadership, Procurement, and Finance.
Record all hours worked, including after-hours calls, messages, booking activity, required training, and compensable travel, and follow applicable timekeeping and break requirements.