Travel Consultant
About The Position
As a Travel Consultant on the U.S. Military and Government team, you will provide travel management services to federal clients and customer service to defense and government travelers before, during, and after business trips. You will arrange air, hotel, car, and rail travel; ensure reservations meet client standards and preferences; and advise travelers with informed recommendations. The work includes basic and moderately complex bookings, potentially involving non-standard or multi-destination itineraries, ticket exchanges, and complex fares. The most complex bookings are escalated to more experienced staff. Assignments include routine and non-routine work. Training is provided by experienced colleagues, with a social intranet for ongoing updates. The position is located in Arlington, Virginia, in the Northern Virginia area. The role supports a U.S. Federal Government client and requires U.S. citizenship, a top secret security clearance, and successful completion of company and government background investigations, which may include reviews of criminal history and credit records.
Requirements
- Top secret security clearance.
- Fluent English, written and spoken.
- Good verbal and written communication skills.
- Basic Microsoft Office skills.
- Genuine passion for high-quality customer service.
- Strong teamworking skills.
- Positive, can-do attitude.
- Willingness to learn and grow.
- U.S. citizenship; authorization to work in the United States alone is insufficient.
- Ability to meet government eligibility requirements, including successful completion of company and government background investigations.
Nice To Haves
- A second language is a plus.
- Military experience or certifications may substitute for some requirements.
Responsibilities
- Create and complete air, hotel, car, and rail travel arrangements.
- Ensure reservations are built according to client standards and preferences.
- Offer informed recommendations as a trusted advisor to support a high-quality travel experience.
- Handle basic and moderately complex bookings, including potentially non-standard and multi-destination itineraries, ticket exchanges, and complex fares.
- Raise the most complex bookings to more experienced staff.
- Complete both routine and non-routine assignments.
- Participate in training and use the social intranet to stay up to date.
Benefits
- Health and welfare insurance plans.
- Retirement programs.
- Parental leave.
- Adoption assistance.
- Wellbeing resources for employees and their immediate family.
- Weekly travel deals from major travel providers, including flights, hotels, cruises, and car rentals.
- Access to more than 20,000 courses on a learning platform.
- Leadership courses.
- Internal candidates have first access to new job openings.
- Flexible benefits tailored to each country.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
